Senior Infrastructure Consultant(Microsoft 365) at Datanetiix Pvt. Ltd (2025-11 – 2026-02)
- Provide training to newly joined L2/L3 engineers on M365 Services.
- Creating new KB articles/PS scripts to help engineersto resolve complex M365 issues.
- Working knowledge on Exchange Online, SharePoint, Power Platform, PowerShell, Teams, Security and Compliance.
- Mailbox management, Mail flow (connectors, transport rules, DNS records, hybrid mail routing)
- Exchange Online Protection (EOP) & anti-spam/anti-phish policies
- Mailbox permissions & delegation, Retention policies & archiving, Hybrid Exchange setup & migration coexistence
- Troubleshoot Microsoft Entra Active Directory authentication issues and Entra Sync issues from On-Premise to Entra.
- Configure and manage B2B and B2C collaboration between tenants.
- SPO Site collections & site permissions, Document libraries & lists management, Versioning, retention & recycle bin management, Compliance and DLP in SharePoint.
- Migration from On premise to cloud using ShareGate and Sharepoint on premise to Microsoft365 document migration using SPMT and ShareGate.
- User, Group & Device Management, MFA & Passwordless Authentication, Identity Governance & Access Reviews including IAM.
- Enterprise Applications & SSO (SAML/OAuth/OIDC), Role-Based Access Control (RBAC).
- Device Enrollment (Android/iOS/Windows), Compliance & Security Policies.
- Configure Autopilot for automatic enrollment and app installation.
- MDM & MAM configuration and security. Automation & PowerShell/Graph API.
- Setup Microsoft teams and Onedrive polices as per best practices.
Microsoft 365 admin L2 at AlifCloud IT Consulting Pvt. Ltd (2024-11 – 2025-03)
- Strong knowledge of Active Directory and Entra ID integration
- Configure and Administer Windows Server 2008/2012/2019 (ADFS, DNS, DHCP, ACTIVE DIRECTORY SITES AND SERVICES)
- Troubleshoot Microsoft Azure/Active Directory authentication issues.
- Microsoft Intune and MDM and MAM administration (configure Policies, Conditional access, audit logs, Device/Mobile compliance)
- Working knowledge of multiple ticking tools. SNOW, ConnectWise, ZOHO, and Zendesk.
- DMARC, DKIM AND SPF, including additional email security for the organization. Compliance and conditional access policies.
- Exchange calendar, SharedFolder and mailbox delegation permissions.
- Database, Outlook Web Access, Offline Address List, Mail Flow, Public Folders, Free/ Busy, High availability)
- AD Connect, Azure Ad configuration, Troubleshooting sync issues between on premise and cloud users. Expertise in Microsoft Teams administrator
Office365 and Windows admin at Microsoft Corporation (Upwork.com) (2019-02 – 2024-08)
- Evaluates, plans, deploys, and administers Microsoft O365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
- Configure and Administer Windows Server 2008/2012/2019 (ADFS, DNS, DHCP, ACTIVE DIRECTORY SITES AND SERVICES)
- Troubleshoot Microsoft Azure/Active Directory authentication issues.
- Microsoft Intune and MDM and MAM administration (configure Policies, Conditional access, audit logs, Device/Mobile compliance)
- Continually researches new functionality and technologies necessary to properly administer O365 and related Microsoft technologies.
- Exchange calendar, SharedFolder and mailbox delegation permissions.
- Exchange 2013/2016/2019 Components - (Exchange Database, Outlook Web Access, Offline Address List, Mail Flow, Public Folders, Free/ Busy, High availability)
- AD Connect, Azure Ad configuration, Troubleshooting sync issues between on premise and cloud users
- Expertise in Microsoft Teams Voice administrator, Setup and maintenance of Microsoft Teams Voice functionality for users.
System Administrator at I-Source Infosystems (2017-11 – 2018-08)
- Monitor, administer, troubleshoot, and provide L2 server-level support for Windows Server 2008/2012/2016.
- Perform daily technical administrative tasks to ensure the stability and availability of Exchange servers, troubleshooting server, mail routing, and replication-related issues.
- In-depth understanding of Exchange mailboxes, distribution lists, and contacts. Experience supporting Exchange Active Sync (EAS) infrastructure
- Experience supporting and troubleshooting Windows Server 2008 /2012 R2.
- Maintain and manage Hyper-V servers with high-availability infrastructure (SAN/NAS storage).
- Back up Hyper-V using the Altero backup tool.
- Knowledge of Esxi 5.0, 5.5, 5.0,5.5,6.0, and creating and managing VMware vSphere clients. Back up Vmware machines through the Veem backup tool.
Administrator L2 at ConcordantOne Technologies (2015-01 – 2017-07)
- Installing, Configuring & Administering Server 2003/2008/2012,Small business servers, Exchange server administration 2007,2010 and 2013.
- Creating user Mailboxes and assigning permissions.
- Windows Server 2003/2008/SBS2008/2012, Microsoft Active Directory, DNS, DHCP, FSMO roles to new server, Global catalog server, Active directory partition
- Maintain and managing Hyper-V server, creating machines in Server2012 Hyper-V.
- Creating and managing users, groups, creating email ids and assigning licenses per user.
- Configuring Folder redirection and folder replication for users, creating home drives for users
- SAN and NAS storage systems, 3Par and NetApp Backup solutions
