Swapnil Karke

Highly skilled Office365 and Windows Administrator with an impressive background specializing in Microsoft on-premises and cloud administration.

Senior Infrastructure Consultant(Microsoft 365) at Datanetiix Pvt. Ltd (2025-11 – 2026-02)

• Provide training to newly joined L2/L3 engineers on M365 Services.
• Creating new KB articles/PS scripts to help engineersto resolve complex M365 issues.
• Working knowledge on Exchange Online, SharePoint, Power Platform, PowerShell, Teams, Security and Compliance.
• Mailbox management, Mail flow (connectors, transport rules, DNS records, hybrid mail routing)
• Exchange Online Protection (EOP) & anti-spam/anti-phish policies
• Mailbox permissions & delegation, Retention policies & archiving, Hybrid Exchange setup & migration coexistence
• Troubleshoot Microsoft Entra Active Directory authentication issues and Entra Sync issues from On-Premise to Entra.
• Configure and manage B2B and B2C collaboration between tenants.
• SPO Site collections & site permissions, Document libraries & lists management, Versioning, retention & recycle bin management, Compliance and DLP in SharePoint.
• Migration from On premise to cloud using ShareGate and Sharepoint on premise to Microsoft365 document migration using SPMT and ShareGate.
• User, Group & Device Management, MFA & Passwordless Authentication, Identity Governance & Access Reviews including IAM.
• Enterprise Applications & SSO (SAML/OAuth/OIDC), Role-Based Access Control (RBAC).
• Device Enrollment (Android/iOS/Windows), Compliance & Security Policies.
• Configure Autopilot for automatic enrollment and app installation.
• MDM & MAM configuration and security. Automation & PowerShell/Graph API.
• Setup Microsoft teams and Onedrive polices as per best practices.

Microsoft 365 admin L2 at AlifCloud IT Consulting Pvt. Ltd (2024-11 – 2025-03)

• Strong knowledge of Active Directory and Entra ID integration
• Configure and Administer Windows Server 2008/2012/2019 (ADFS, DNS, DHCP, ACTIVE DIRECTORY SITES AND SERVICES)
• Troubleshoot Microsoft Azure/Active Directory authentication issues.
• Microsoft Intune and MDM and MAM administration (configure Policies, Conditional access, audit logs, Device/Mobile compliance)
• Working knowledge of multiple ticking tools. SNOW, ConnectWise, ZOHO, and Zendesk.
• DMARC, DKIM AND SPF, including additional email security for the organization. Compliance and conditional access policies.
• Exchange calendar, SharedFolder and mailbox delegation permissions.
• Database, Outlook Web Access, Offline Address List, Mail Flow, Public Folders, Free/ Busy, High availability)
• AD Connect, Azure Ad configuration, Troubleshooting sync issues between on premise and cloud users. Expertise in Microsoft Teams administrator

Office365 and Windows admin at Microsoft Corporation (Upwork.com) (2019-02 – 2024-08)

• Evaluates, plans, deploys, and administers Microsoft O365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
• Configure and Administer Windows Server 2008/2012/2019 (ADFS, DNS, DHCP, ACTIVE DIRECTORY SITES AND SERVICES)
• Troubleshoot Microsoft Azure/Active Directory authentication issues.
• Microsoft Intune and MDM and MAM administration (configure Policies, Conditional access, audit logs, Device/Mobile compliance)
• Continually researches new functionality and technologies necessary to properly administer O365 and related Microsoft technologies.
• Exchange calendar, SharedFolder and mailbox delegation permissions.
• Exchange 2013/2016/2019 Components - (Exchange Database, Outlook Web Access, Offline Address List, Mail Flow, Public Folders, Free/ Busy, High availability)
• AD Connect, Azure Ad configuration, Troubleshooting sync issues between on premise and cloud users
• Expertise in Microsoft Teams Voice administrator, Setup and maintenance of Microsoft Teams Voice functionality for users.

System Administrator at I-Source Infosystems (2017-11 – 2018-08)

• Monitor, administer, troubleshoot, and provide L2 server-level support for Windows Server 2008/2012/2016.
• Perform daily technical administrative tasks to ensure the stability and availability of Exchange servers, troubleshooting server, mail routing, and replication-related issues.
• In-depth understanding of Exchange mailboxes, distribution lists, and contacts. Experience supporting Exchange Active Sync (EAS) infrastructure
• Experience supporting and troubleshooting Windows Server 2008 /2012 R2.
• Maintain and manage Hyper-V servers with high-availability infrastructure (SAN/NAS storage).
• Back up Hyper-V using the Altero backup tool.
• Knowledge of Esxi 5.0, 5.5, 5.0,5.5,6.0, and creating and managing VMware vSphere clients. Back up Vmware machines through the Veem backup tool.

Administrator L2 at ConcordantOne Technologies (2015-01 – 2017-07)

• Installing, Configuring & Administering Server 2003/2008/2012,Small business servers, Exchange server administration 2007,2010 and 2013.
• Creating user Mailboxes and assigning permissions.
• Windows Server 2003/2008/SBS2008/2012, Microsoft Active Directory, DNS, DHCP, FSMO roles to new server, Global catalog server, Active directory partition
• Maintain and managing Hyper-V server, creating machines in Server2012 Hyper-V.
• Creating and managing users, groups, creating email ids and assigning licenses per user.
• Configuring Folder redirection and folder replication for users, creating home drives for users
• SAN and NAS storage systems, 3Par and NetApp Backup solutions

Diploma in Hardware and Networking – Diploma in Hardware and Networking (2010-05 – 2012-06)

BCA in Computer Applications – Manipal University, Jaipure (2026)

HSC – Modern Collage of Arts, Commerce and Science. Pune (2008 – 2010)

SSC – Vimlabai Garware high school, Pune (2006)