Desktop Support engineer
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I am a very hardworking person and i come to work on time and I can work well in a team and by myself also and I don't mind working overtime also and also on weekend also.
I know how to do basic level 1 troubleshooting of laptop, desktop, network and printer issue and I also know how to do imaging of new laptop and reimaging of old laptop also and I also know how to do data transfer from old laptop to new laptop and I also know how to mapped network drive and network printer also and I also know how to use service now software to close ticket also and I also know how to use active directory to unlock user account.
I study Info-communcation and network engineering in my polytechnic mean engineering, networking and programming.
