Tayba Hayat
Singaporean
Talent
Block 996C Buangkok Crescent, #07-915, Singapore 536996Member since June 29, 2026
Strong communication, interpersonal, and organizational skillsTime management and multitasking abilitiesCustomer service and relationship managementAdministrative coordination and data management
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Strong communication, interpersonal, and organizational skillsTime management and multitasking abilitiesCustomer service and relationship managementAdministrative coordination and data management
About
Welcomes members and visitors; handles calls and customer inquiries Responds to feedback emails and maintains strong client relationships Manages bookings, cancellations, and appointment scheduling
Experience
Administrative Officer - FS8 (Pilates)
(2026-02)
- Welcomes members and visitors; handles calls and customer inquiries
- Responds to feedback emails and maintains strong client relationships
- Manages bookings, cancellations, and appointment scheduling
- Performs data entry and maintains accurate filing systems
- Supports daily administrative and operational activities
- Recommends services tailored to customer needs
- Identifies and develops new sales opportunities
- Reconciles daily sales and prepares closing reports
- Ensures cleanliness and organization of all studio areas
Administrative Officer / HR - Real Yoga Premium
(2023-05 - 2025-06)
- Managed and responded to customer feedback emails professionally
- Prepared and coordinated weekly class schedules
- Supported daily administrative and operational functions
- Handled front desk duties, including greeting members and managing inquiries
- Coordinated bookings, cancellations, and appointment confirmations
- Reconciled daily sales and generated closing reports
- Maintained accurate records, data entry, and filing systems
- Ensured cleanliness and organization of all facilities
- Built and maintained strong customer relationships to support service and sales goals
- Recommended suitable services based on customer needs
- Identified and pursued new business opportunities
Customer Service Officer – Supervisor - Real Yoga Pte Ltd
(2016-12 - 2019-08)
- Provided administrative support for daily operations
- Managed front desk functions and ensured smooth customer flow
- Welcomed members and handled calls and inquiries efficiently
- Coordinated bookings, cancellations, and reconfirmations
- Reconciled daily sales and prepared end-of-day reports
- Performed data entry and maintained organized filing systems
- Managed guest check-in and check-out processes
- Maintained cleanliness and organization of studio facilities
- Developed strong customer relationships to enhance service experience
- Recommended services based on customer needs
- Identified opportunities to support sales and business growth
Education
Bachelor of Commerce - B.Com - Punjab College of Commerce, Punjab University, Lahore, Pakistan (2009 - 2011)
Intermediate - Faculty of Science - Divisional Public School, Lahore, Pakistan (2006 - 2008)
Matric - Faculty of Science - Saudi Arabian International School, Al Khobar, Saudi Arabia (2004 - 2006)
Skills
Singaporean
