Wendy Tan

My expertise lies in building lasting relationships with people including effectively collaborating with various stakeholders.

I have a passion for customer service and my ability to connect with individuals from diverse backgrounds have been key drivers of my success.

PROFESSIONAL EXPERIENCE

Broker Jan 21 to Present

Arthur J. Gallagher (Singapore Pte. Ltd)

• Manages portfolio of AJG’s existing marine cargo clients, taking a pro-active approach to all aspects of account management and service delivery.
• Collaborates with underwriters to negotiate policy terms, conditions, and premiums that align with clients’ requirements and risk profiles.
• Facilitates claims processes by liaising between clients and insurance companies, ensuring prompt and fair settlements.

Significant Achievements

• Reviewed and improved processes on client servicing.
• Proven strong negotiation and interpersonal skills, adept at building rapport with various stakeholders.
• Demonstrated problem solving abilities to tricky situations.

Education - To be completed