Ana Pod

I am a second-year Master's student in Social Informatics at the Faculty of Social Sciences. I have experience in QA testing, documentation preparation, data analytics, and user support. I am detail-oriented, responsible, self-motivated, and eager to continuously learn and develop professionally.

Quality assurance (QA) tester at Marand d.o.o. (2023-01 – Present)

• Tested the functionality of a time-tracking application.
• Identified and reported bugs, and verified database functionality.
• Prepared basic XML tests.
• Prepared and updated user documentation.
• Conducted and analysed the annual user satisfaction survey.

Sales assistant at Otrok moda d.o.o. Marko Vojvoda SP (2019-01 – 2023-12)

• Advised customers and assisted them with product selection.
• Maintained the presentation and tidiness of the sales area.
• Operated the cash register and communicated with customers on a daily basis.
• Prepared promotional posts for social media.
• Organised photoshoots for promotional content.

Call center at Generali D.D. (2020-01 – 2021-12)

• Communicated with clients by phone and scheduled appointments.
• Ranked several times among the top 3 employees in a team of approximately 20 people for the number of appointments secured.

Volunteering at University Clinical Centre Ljubljana (2020-01 – 2020-12)

• Provided safe patient escort within the hospital during the COVID-19 pandemic.

Master's Programme in Social Informatics – Faculty of Social Sciences, University of Ljubljana (2024-01)

Bachelor's Programme in Social Informatics – Faculty of Social Sciences, University of Ljubljana (2020-01 – 2024-12)