工厂跟单

About the role

Account Executive role based in Thailand managing orders, coordinating between clients, sales, and factory to meet requirements.

Key responsibilities

• Manage orders locally in Thailand and coordinate requirements between clients, sales, and factory

• Provide customer requirements, specifications, and project progress; assist cross-departmental new product launches, sampling, and mass production

• Track production schedules and quality control; follow up on order exceptions to ensure on-time and quality delivery

• Communicate with customers and assist account managers with customer maintenance

• Complete quotations promptly and provide various solutions

• Complete other tasks assigned by supervisors

About you

• Bachelor's degree or above

• Experience in customer service or order follow-up work

• Conscientious, practical, and detail-oriented; proactive and able to handle work pressure

• Strong communication and language expression abilities; good teamwork spirit, execution capability, and sense of responsibility

• Proficient in basic office software; experience with JDE or similar ERP systems preferred

• Native Thai speaker; fluent English listening, speaking, reading, and writing; Chinese oral communication