Client Solutions Analyst/ Associate

Client Solutions Analyst

True Digital Park, BTS Punnawithi (Hybrid) | Flexible working hours

About the role

This role sits at the intersection of business, data, and systems.

You will work closely with both clients and internal teams to ensure that business requirements and data are accurately translated into system workflows and solutions.

This is not a routine operational role — you will be exposed to real client problems, system workflows, and data-driven decision-making early in your career.

This role is designed for individuals who want to move beyond traditional operational work and grow into a more client-facing, solution-oriented role over time.

What you'll be doing:

Ensure data accuracy

• Validate and reconcile financial and business data
• Investigate discrepancies between client records and system outputs

Support system implementation

• Assist in onboarding clients onto the platform (data migration, validation, reporting setup)
• Help translate business requirements and workflows into system logic

Work with clients

• Gather business requirements and understand client needs
• Support clients in using the system and interpreting system outputs

Problem-solving & collaboration

• Work with internal teams to identify root causes of issues and resolve them
• Participate in testing new features and system improvements

Documentation & process

• Prepare clear documentation (workflows, test cases, user guides)
• Contribute to improving internal processes and implementation standards

Who we're looking for

We're looking for someone who is analytical, curious, and eager to grow beyond traditional operational work.

Requirements

• Bachelor's degree in any field (Business, Finance, Accounting, Information Systems, or related fields are preferred)
• 1–3 years of experience in a relevant role (e.g. business analysis, client solutions, implementation, audit, accounting, or operations)
• Strong analytical and problem-solving skills
• Good attention to detail and ability to work with data
• Good communication skills in English
• Ability to understand business processes and translate requirements into practical solutions

Nice to have (but not required)

• Background in Accounting or Finance, with an understanding of GL, reconciliation, and financial statements
• Experience in Big 4 / audit
• Exposure to ERP systems or financial software
• Experience working with data migration, system implementation, or business process improvement

What you'll get

• Fast learning curve beyond traditional operational work
• Early exposure to client-facing work
• Experience in systems, data, and implementation projects
• Clear development path into a more consulting-oriented role
• Hybrid working environment with flexible hours