CS Export

Company Description Wako Logistics, established in 1999 and holding an MTO license, provides comprehensive “one stop” forwarding and logistics solutions tailored to diverse business needs in a global marketplace. The company combines flexible, cost-efficient, and quality services to support clients in achieving their operational and strategic goals. With the approach of being big enough to handle complex assignments yet small enough to deliver personalized service, Wako Logistics focuses on reliability and responsiveness.

Advanced information technologies are integrated into its services to enhance efficiency, visibility, and coordination across the logistics chain.

Role Description The CS Export role at Wako Logistics is a full-time, on-site position based in Bangkok. The role involves managing export documentation, coordinating shipment bookings, and ensuring compliance with export regulations and customer requirements.

Responsibilities include communicating with customers, carriers, and internal teams to provide shipment updates, resolve issues, and maintain a high standard of customer service. The CS Export specialist will process export-related data in systems, verify accuracy of information, and support import-export activities as needed. The role also requires close collaboration with operations and sales teams to ensure smooth logistics execution and timely delivery.

Qualifications

• Candidates should possess strong skills in Export Documentation and Export processes.
• Candidates should possess solid Customer Service and Communication skills for client and stakeholder interaction.
• Candidates should possess practical experience in Import Export activities and related coordination.
• Strong attention to detail and accuracy in handling documents and data.
• Ability to work in a fast-paced logistics environment and manage multiple tasks effectively.
• Proficiency with basic office software and logistics or ERP systems is an advantage.
• Knowledge of international trade regulations and shipping terms (Incoterms) is beneficial.
• A relevant diploma or bachelor’s degree in logistics, business, or a related field is preferred.
• Prior experience in freight forwarding, logistics, or export customer service is an asset.