Customer Support Coordinator

Customer Service Support Coordinator (12 Month extendable Contract) – Bangkok

Our client, a leading regional technology company, is looking for a Customer Service Support Coordinator to join its business-client team in Bangkok. You will be the go-to person helping corporate customers get set up, get trained and get real value from the platform. This is a contract role with an immediate start.

What you'll do

• Onboard new corporate clients and deliver admin and user training
• Set up client portals and configure client-specific policies
• Provide operational and troubleshooting support, resolving post-onboarding issues quickly
• Drive user activation and adoption through calls, email and onsite meetings
• Run onsite activation events and office roadshows for key clients
• Share campaigns and materials to keep clients engaged
• Partner closely with Key Account Managers to ensure seamless client success
• Manage and achieve team targets

What you'll bring

• Bachelor's degree
• At least 6 months of B2B sales or working experience in a tele-business or telesales environment
• Prior experience handling corporate clients
• A proven record of meeting or exceeding targets
• Good command of English, both written and verbal
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Sheets, Slides, Docs)
• A coachable attitude and the ability to learn new products, processes and stakeholders very quickly

Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.