Executive Assistant

Key Responsibilities

Executive & Administrative Support

• Support the Executive Assistant and Director on assigned tasks and day-to-day operations.
• Manage calendars, meetings, appointments, and travel arrangements.
• Prepare presentations, reports, agendas, meeting minutes, and business documentation.
• Filter incoming requests and correspondence, flagging what needs attention first
• Act as a central coordination point between internal teams and external parties, including vendors and related stakeholders.

Client & Service Coordination

• Serve as a coordination point for clients - receive requirements, service requests, and incident cases.
• Log, track, and follow up on cases until resolution; keep clients updated on progress.
• Coordinate with service providers and technical teams to drive issues to closure.
• Escalate urgent or unresolved issues in line with agreed service levels.
• Maintain case records, requirement documents, and service reports.

Finance & Expense Administration

• Handle purchase requests, purchase orders, invoices, expense claims, and reimbursements.
• Handle accounting-related documentation including tax and PND filings.

Qualifications

• Bachelor's degree in any field - Arts, IT, Engineering, or Management is a plus
• 0-3 years of experience in administrative, coordination, business support, or customer service roles (fresh graduates are welcome)
• Genuine interest in technology - AI, networks, cloud, software, or digital tools
• Strong proficiency in Microsoft 365 (Outlook, Excel, PowerPoint, Word, Teams) and Zoom
• Good communication skills in Thai and English
• Strong organizational skills, attention to detail, and follow-through
• Trustworthy with sensitive and confidential information

Nice to have

• Background supporting senior leaders or department heads
• Exposure to a technology, or IT environment
• Experience with ticketing or CRM tools, or hands-on use of AI tools (ChatGPT, Claude, etc.)

What We're Looking For

• High energy and drive - you take initiative rather than wait for instructions
• Solution-oriented - you chase problems to closure instead of passing them along
• Adaptable and composed - you can juggle multiple types of work in a single day and stay steady under pressure
• Tech-curious - you enjoy understanding how things work, not just using them
• Fast learner - comfortable being thrown into unfamiliar topics and figuring them out