销售主管

市场部主管

Job Responsibilities 岗位职责

1. Input sales orders into system and arrange shipment execution. 录入销售订单并安排出货事宜。
2. Monitor and follow up customer demand forecast and firm orders continuously. 持续跟进客户需求预测及正式订单。
3. Coordinate with internal departments, shipping carriers and customers to ensure smooth order fulfillment and on-time delivery. 联动内部各部门、船公司及客户，保障订单全流程顺畅执行。
4. Serve as the primary customer contact window, handling customer claims, order inquiries and troubleshooting for all related issues. 作为客户对接第一窗口，处理客诉、订单疑问及各类问题协调解决。
5. Collaborate with Finance team for payment collection; liaise with HQ to manage trading orders. 协同财务团队跟进回款，对接总部处理贸易订单。
6. Prepare regular reports & KPI tracking; support ISO documentation maintenance, KPI review and internal/external audit activities. 制作各类报表、维护 KPI 数据；负责 ISO 文件、KPI 管理及内外部审计相关支持工作。

Job Requirements 任职要求

1. Proficient in written & spoken English, able to work efficiently under tight pressure. 熟练使用英语，能够承受较强工作压力。
2. Excellent cross-party communication and negotiation skills. 优秀的多方沟通与协调能力。
3. Good computer literacy, proficient in Office software and ERP system operation. 良好电脑操作能力，熟练使用办公软件及 ERP 系统。
4. Strong team player with good collaboration awareness. 具备团队协作精神。
5. Sound problem-solving mindset, capable to identify issues and propose practical solutions. 良好问题分析与解决能力。
6. Able to work independently when required. 必要时可独立开展工作。
7. Relevant working experience in packaging /aerosol manufacturing industry（拥有包装或气雾剂制造行业相关从业经验。