Lead Generation Specialist

Company Description Customerhelp™ is a growing organization focused on helping businesses improve customer acquisition and support processes through practical, results-driven solutions. The company values clear communication, efficient workflows, and measurable outcomes in all client engagements. Team members are encouraged to contribute ideas, collaborate across functions, and continuously refine approaches to lead generation and customer outreach.

Customerhelp™ offers an environment where performance, integrity, and professional development are prioritized, making it a suitable place for individuals who enjoy data-driven work and client-focused projects.

Role Description This is a full-time, on-site Lead Generation Specialist role based in Phuket, Thailand.

The Lead Generation

Specialist will identify and qualify new business opportunities through research, outbound communication, and structured follow-up activities. Daily responsibilities include sourcing potential leads, validating contact information, and managing lead data in CRM or tracking tools. The role involves collaborating with sales and marketing teams to align outreach efforts, preparing basic reports on lead performance, and suggesting improvements to prospecting strategies. The specialist will engage with prospects via email, phone, and online channels, maintaining accurate records and ensuring a smooth handoff of qualified leads to the sales team.

Qualifications

• Candidates should possess strong skills in New Leads and Lead Generation, with experience identifying and qualifying prospects.
• Candidates should possess excellent Communication and Sales-related skills to effectively engage prospects and support conversion activities.
• Candidates should possess solid Research skills to investigate markets, target accounts, and contact details using various online tools.
• Candidates should possess proficiency with CRM or lead management systems and basic data entry and reporting skills.
• Candidates should possess strong organizational abilities, attention to detail, and the capacity to manage multiple outreach tasks simultaneously.
• Candidates should possess a professional level of spoken and written English; additional language skills are an advantage.
• Candidates should possess prior experience in sales support, telemarketing, or lead generation; experience in B2B environments is beneficial.
• Candidates should possess a willingness to work on-site in Phuket, Thailand, and collaborate with diverse teams in a structured office setting.