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About the role

This role is responsible for managing documents related to company license renewals and client license applications, as well as employee records and documentation. The position also involves planning and implementing employee training programs as assigned.

Key responsibilities

• Process, verify, and track renewal of various company licenses in compliance with legal requirements and deadlines (such as factory/warehouse operation licenses, hazardous substance/chemical licenses, transport licenses, or other logistics-related licenses)

• Coordinate with government agencies and external organizations to submit documents, prepare applications, and receive license documents

• Support and prepare documents related to various license renewals for company clients according to service agreements

• Develop database systems and expiry tracking tables for all company and client licenses

• Maintain, compile, and manage employee database systems in both hard copy and electronic formats with accuracy, currency, and confidentiality

• Manage documents for probation assessments and annual performance evaluations

• Collect training needs assessments with department heads

• Develop annual training plans including in-house and external training according to company requirements and legal regulations (such as safety training, occupational health and safety, hazardous material transport)

• Conduct training sessions, coordinate with trainers, prepare venues, equipment, training materials, and evaluation forms

• Record individual employee training history

• Prepare monthly summary reports related to licenses, employee records, and training statistics

About you

• Education: Diploma or Bachelor's degree in Human Resources Management, Management, Public Administration, Law, or related field

• Experience: 1–3 years or more in HR Administration, license renewal work, or training program development (experience in transport, warehousing, or chemical/logistics business will be given special consideration)

• Knowledge and understanding of government license application and renewal processes and basic labor law

• Understanding of training plan development processes and curriculum certification submission with the Department of Skill Development

• Proficient in Microsoft Office programs (Excel, Word, PowerPoint) with emphasis on Excel for tracker and dashboard reporting

• Skills in document management and organization with high systematization

• High attention to detail in document verification and license expiry dates to prevent legal errors

• Clear, courteous communication and good interpersonal skills with internal staff, clients, and external government agencies

• Strong time management and ability to meet deadlines

• High ethics and ability to maintain confidentiality of employee information and company documents