หทัยรัตน์ รอตสวัสดิ์

Experienced in document management and cross-functional coordination with government and private sector organizations. Focused on developing expertise in accounting and tax operations with strong attention to detail and project management skills to enhance organizational efficiency.

General Administrative Officer at Samakhom Raiaoy Wangnamyen (2024-01 – Present)

• Managed personal documents and data using Excel (Pivot Table, VLOOKUP) to analyze data and prepare monthly financial statements systematically.
• Uploaded data to government systems efficiently and on schedule.
• Recorded and summarized meetings using AI Tools (ChatGPT, Claude) to improve accuracy and reduce processing time.
• Prepared and supported senior executives, coordinated meetings, and managed schedules to ensure timely operations.
• Coordinated cross-departmental operations both internally and externally to ensure smooth and efficient execution.

Sales and Marketing Administrator at BOLD Solutions (2022-01 – 2023-12)

• Coordinated communication and workflow between customers and the organization to ensure operational efficiency.
• Demonstrated strong problem-solving capabilities and ability to manage tasks quickly and effectively.
• Leveraged AI Tools (ChatGPT, QuillBot) to summarize data, enhance language quality, and prepare visa documentation with speed and accuracy.
• Prepared reports, analyzed operational outcomes, and evaluated customer marketing strategies to support executive decision-making.

Bachelor of Business Administration in Business Economics and Management – King Mongkut's Institute of Technology Ladkrabang (KMITL)