พัชรพงศ์ ปราบพาล

Network Engineer with 3 years of experience in the Internet Service Provider (ISP) industry. Specialized in End-to-End customer circuit provisioning on MPLS systems (L2VPN/L3VPN) and BGP Routing. Experienced in implementing solutions from Pre-sales into live production environments, coordinating with multiple departments, and troubleshooting network issues to maintain service excellence and meet SLAs.

Network Engineer at JASTEL NETWORK CO., LTD. (2023-07 – Present)

• Receive requirements from Sales/Pre-sales teams and execute End-to-End customer circuit provisioning.
• Configure and install network equipment (Huawei, Cisco), managing VLANs, IP Addressing, MPLS (L2VPN/L3VPN), and BGP Routing.
• Implement systems based on designed solutions and fine-tune configurations for production environments.
• Conduct circuit testing and service quality assessments (Speed Test, RFC2544, BERT) prior to delivery.
• Analyze and resolve network issues (Layer 2-3, Routing, Connectivity) through both remote and on-site support.
• Manage circuits via NCE and monitor network health using Zabbix and Grafana.
• Coordinate with customers, internal teams, and contractors to ensure service delivery within timelines and SLAs.
• Document and manage data through Salesforce, Remedyforce, and update the CMDB.

Network Engineer at Le Siam Internetwork (2021-09 – 2023-06)

• Handled installation, configuration, support, and services for Huawei equipment.
• Developed services for migrating L2EVPN/L3VPN systems to new network infrastructures (Project: MPLS Network in Thailand).

Bachelor of Science in Information Technology – Burapha University (2021)