ธัญลักษณ์ ชุมสุด

With 9+ years of experience in management level across the automotive service business, rental piling equipment services and industrial production. Proven ability to optimize delivery routes, control transportation costs, and improve service performance. Strong background in KPI management, outsourced vendor coordination, and fleet maintenance. In 2025, achieved 8.27% operational cost reduction through process optimization and data-driven decision-making.

Operations Manager at MOTO24 CO., LTD. (2024-01 – Present)

Plan and optimize daily delivery routes between branches to ensure on-time delivery and service efficiency. Manage end-to-end delivery operations including scheduling, dispatching, and resource allocation.

• Plan and optimize daily delivery routes between branches to ensure on-time delivery and service efficiency
• Manage end-to-end delivery operations including scheduling, dispatching, and resource allocation
• Analyze delivery-related costs and implement improvements, achieving 8.27% cost reduction
• Monitor KPIs such as on-time delivery, service turnaround time, and fleet utilization
• Coordinate with internal teams and external service providers to ensure service level agreements are met
• Utilize ERP (Microsoft Dynamics 365) to manage inventory and support delivery planning
• Lead a team of 10 staff, improving productivity and operational performance
• Ensure vehicle readiness and coordinate preventive maintenance to minimize downtime

Production Manager at Quality Flex Pack Co., Ltd. (2024-01 – 2024-12)

Planned daily production and resource allocation to meet operational targets. Analyzed operational performance and implemented process improvements.

• Planned daily production and resource allocation to meet operational targets
• Analyzed operational performance and implemented process improvements
• Coordinated cross-functional teams to resolve operational issues efficiently

Business Owner at Rental Piling Machine & Services (2018-01 – 2023-12)

Managed full logistics and scheduling of machinery delivery to project sites. Coordinated transport, manpower, and equipment allocation to meet deadlines.

• Managed full logistics and scheduling of machinery delivery to project sites
• Coordinated transport, manpower, and equipment allocation to meet deadlines
• Controlled operational costs including fuel, maintenance, and procurement
• Maintained fleet readiness through structured preventive maintenance planning
• Improved equipment utilization and reduced downtime

Assistant Quality Manager at W.D. Civil Engineer and Building Co., Ltd. (2016-01 – 2018-12)

Managed quality systems aligned with ISO 9001 standards. Conducted root cause analysis and implemented corrective actions.

• Managed quality systems aligned with ISO 9001 standards
• Conducted root cause analysis and implemented corrective actions
• Coordinated with customers and internal teams to resolve operational issues

Quality Engineer at W.D. Civil Engineer and Building Co., Ltd. (2014-01 – 2016-12)

Supported cross-functional teams to resolve production and quality issues. Improved inspection processes and ensured compliance with standards.

• Supported cross-functional teams to resolve production and quality issues
• Improved inspection processes and ensured compliance with standards

Bachelor of Industrial Education in Industrial Engineering – King Mongkut's University of Technology Thonburi (2006-05 – 2011-03)

Master of Engineering in Industrial Development – Thammasat University (2012-06)