Anussara Chotikul

Lead Software QA Engineer with 10+ years of experience in banking, financial services, telecommunications and retail. QA across enterprise applications at SCB (UDP, CBS, EFS, CDMS, NLeads) for 4+ years, covering test planning, SIT/UAT/E2E and regression testing, defect management, data validation and reconciliation, and QA status and risk reporting to business and technology stakeholders. Hands-on with SQL, Azure Databricks, Python, Robot Framework and Playwright, and experienced in using AI tools to speed up test design, data checking and estimation.

Strong background in regulated financial-services environments and cross-functional delivery, including lending-related systems, plus earlier experience in telecom billing data reconciliation and mobile app testing (iOS and Android).

Lead Software Quality Assurance Engineer at SCB (2022-03 – 2026-07)

Projects: UDP, CBS, EFS, CDMS, NLeads

• Lead and coordinated QA activities across applications and project teams, aligning test scope, dependencies, progress, issues and defect status.
• Planned test approach, scenarios, test data, execution and regression cycles; followed up defects through to closure with development and application teams.
• Coordinated release and testing schedules with application, development, business and stakeholder teams to keep integration testing on track.
• Reviewed requirements and end-to-end business flows to identify coverage gaps, integration dependencies and delivery risks across multiple projects and environments.
• Analysed test results and reported QA status, defects, risks and progress to project stakeholders.
• Performed SQL data validation and reconciliation on the UDP data platform, including work in Azure Databricks.
• Used Python to check results and automate data reconciliation, with AI assistance in drafting the scripts.
• Drove a test automation initiative, guiding the team to build data validation pipelines with Robot Framework and Playwright.
• Tested lending-related functions in the SCB project.
• Applied AI tools to support data checking, test case design, document review, execution, report, and effort estimation.

Senior Quality Assurance Tester at Aware Corporation Limited (2021-07 – 2022-02)

Project: AutoX (EFS, OFSAA, GL, AML report)

• Reviewed system specifications and prepared test scenarios, test cases, test scripts and test data.
• Executed tests, analysed results, and reported and tracked defects through to resolution; performed regression testing after fixes.
• Tested lending-related functions on the AutoX project.
• Estimated, prioritised and coordinated testing activities; trained and supervised junior QA and software engineers.
• Prepared and presented test reports and worked with cross-functional teams to maintain quality throughout delivery.

Senior Quality Assurance Tester at Saitech Solution Co., Ltd. (on site at Siam Makro PCL) (2019-07 – 2021-06)

Projects: Makro Myanmar Store, Tech Refresh, Issue Production

• Reviewed and analysed system specifications; prepared test cases, test scripts and test data.
• Executed test cases, analysed results, reported and tracked defects, and ran regression testing after fixes.
• Estimated, prioritised, planned and coordinated testing activities; trained and supervised junior software engineers.
• Prepared and presented test reports, monitored debugging results, and worked with cross-functional teams to maintain quality throughout delivery.

Middle Quality Assurance Tester at Aware Corporation Limited (on site at TMB Bank) (2018-07 – 2019-06)

Project: Customer Experience Management Phase 2 (CXM)

• Designed test scenarios and test scripts and prepared test data based on system specifications.
• Executed test scripts, reviewed results, and kept logs documenting testing phases and defects.
• Reported bugs and errors to development teams in Bugzilla; reported test results in ALM/Quality Center.
• Worked with software developers and project support teams.

Middle Quality Assurance Tester at Aware Corporation Limited (on site at SCB) (2018-03 – 2018-06)

Project: SCB One (SCB Easy application)

• Designed test scenarios and test scripts and prepared test data.
• Executed test scripts on mobile (iOS and Android) and reviewed results.
• Reported bugs and test results in JIRA.

Middle Quality Assurance Tester at G-Able Co., Ltd. (on site at TMB) (2017-12 – 2018-02)

Projects: Cash Prediction Management (CPM), Customer Experience Management Phase 1 (CXM)

• Designed test scenarios and test scripts based on user stories.
• Executed test scripts on web services and reported bugs and errors.
• Prepared test reports.

Billing Application Analyst at Apar Technologies (Thailand) (on site at AIS) (2015-06 – 2017-11)

Prepaid non-voice billing (MMS and GPRS services)

• Member of the prepaid non-voice testing team, reconciling data between the MMS and RTBS systems.
• Reconciled daily data for MMS services (auto adjust, daily, package) and GPRS services (package, monthly fee, daily default rate, daily exceed rate).
• Performed reconciliation with SQL in PL/SQL Developer and produced daily and monthly verification reports.
• Coordinated with next-level teams to follow up and resolve issues.

Tester at G-Able Co., Ltd. (on site at KBank) (2014-08 – 2015-05)

Project: Bigbang (Accounting Team)

• Prepared test data and test scripts; executed tests on internet banking and mobile banking.
• Extracted reports and documents from the system for reconciliation.
• Reported bugs and errors in HP Quality Center and reported test results.

Application Support / Tester at G-Able Co., Ltd. (on site at YUM Restaurants International) (2014-02 – 2014-07)

Project: YUM (MYHR)

• Provided application support and testing for the MYHR software; wrote a user manual for customer support.
• Prepared test data and test scripts, reported bugs and test results, and worked with software developers.

Environmental Scientist at S.P.S Consulting Service Co., Ltd. (2012-05 – 2014-01)

• Audited environmental compliance in factories.
• Monitored and reported environmental problems and prepared EIA monitoring reports.
• Coordinated with organizations and government agencies.

Bachelor of Science in Environmental Science – Silpakorn University GPA 3.19