Anwa Roka

Monitoring and moderating content according to client's policy Interface effectively with other internal and client teams Researching market's trends, providing insights to help create

Platform Expc Assoc – Thai - Accenture technology solutions SDN BHD - Thailand

(2021-01 - 2025-12)

• Monitoring and moderating content according to client's policy
• Interface effectively with other internal and client teams
• Researching market's trends, providing insights to help create
• Maintain a positive brand image for the company and its clients
• Understand client policies and guidelines

Executive Technical Support - Lenovo Thailand Support - Thailand

(2019-01 - 2021-12)

• Investigate issue and find solution to resolve
• Identifying hardware and software solutions
• Troubleshooting technical issues
• Speaking to customers to quickly get to the root of their problem
• Providing timely and accurate customer feedback
• Following up with clients to ensure the problem is resolved
• Replacing or repairing the necessary parts
• Manage case via email from customer

Bachelor of Science - Information Technology (English Program) - Fatoni University Thailand (2019-12)

High School - Saiburi Islam Wittaya School (2013-12)