Technical Sales Executive in Adhesive and Sealants at Sunstar Chemical (Thailand) Co., Ltd. (2020-11 – Present)
- Responsible for achieving sales objectives and target.
- Manage material forecast including imports and local production to achieve the target, forecast accuracy and manage stock inventory and ensure timely collection of accounts receivable.
- Developed customized technical solutions to meet client needs.
- Collaborated with marketing to create effective sales materials and presentations.
- Drive initiative for new product development to respond to customer needs.
- Driving new projects, new customer acquisition through the overall process and timeline control.
- Maintain existing customers and find new customers expand sales to existing (increase market share) in order to meet the specified sales target.
- Maintain profits among the customers of responsibility of to meet goals.
- Prepare quotation, pricing, new customer, sales report weekly and monthly to manager.
- Update market information and competitors' activity during sales meeting.
- Provide the technical advice and troubleshooting service to customers.
- Follow up on customer debit note and credit note (if any).
- Report to sales manager and Japanese GM.
Technical Service in Electrodeposition Paint at Thai Kansai Paint Co., Ltd. (2012-10 – 2020-11)
- Effectively troubleshoot and resolve technical issues for products and services.
- Provide exceptional customer service through clear communication and problem-solving skills.
- Collaborate with internal teams to improve product functionality and user experience.
- Train customers on product usage, maintenance, and troubleshooting techniques.
- Investigate and resolve customer complain problem by conducting root cause analysis while working in lab.
- Specialist: Pretreatment and ED paint for automotive and part manufacturer.
- Control and follow up bath paint parameter keep in control limit.
- Control consumption and cost reduction project with CPU (cost per unit).
- Report to technical manager and Japanese GM.
Supervisor in Zinc and Nikel-Chrome Plating at E.N.C. Co., Ltd. (2011-09 – 2012-08)
- Developed and implemented efficient production processes to optimize output and reduce waste.
- Trained and supervised team members on proper plating techniques and safety procedures.
- Conducted quality inspections to ensure adherence to industry standards and customer specifications.
Lab assistant in Phytochemistry at Faculty of Pharmacy Mahidol University (2010-06 – 2011-08)
- Assisted in the extraction and purification of plant compounds for research projects.
- Operated and maintained analytical instruments for sample analysis and data interpretation.
- Prepared chemical reagents and solutions following standard laboratory protocols.
