Busarin Prasatklang

Internation Logistics Management graduate (Second-Class Honours, GPA 3.51) with hands-on experience in ocean freight export operations, export customer service, and end-to-end shipment coordination. Skilled in export documentation (Bill of Lading, Packing List, HBL), carrier booking, SI/VGM submission, and Incoterms. Strong in cross-functional coordination. Seeking a role in logistics, export-import customer service, or supply chain operations

Customer Service Officer (Ocean Export) at Dimerco Express (Thailand) Co., Ltd. (2026 – Present)

• Coordinated end-to-end export processes with clients, transport providers, and logistics teams, ensuring on-time shipments.
• Managed vessel bookings and submitted SI & VGM data within carrier deadlines, supporting on-time vessel cut-offs.
• Tracked shipment status (Loading Date, ETD, ETA) and proactively communicated schedule updates to clients.
• Prepared and verified booking documentation (HBL, Booking Confirmations) for client review and approval.
• Compiled and analysed operational data in Excel to produce monthly performance client reports.

Ocean Freight Export Operations Intern at Mainfreight Logistics (Thailand) Co., Ltd. (2024-01 – 2025-01)

• Completed a 4-month internship in ocean freight export operations.
• Prepared and checked export documents including Bill of Lading and Packing List with attention to accuracy.
• Coordinated with the sales team to ensure smooth and accurate shipment processing.
• Assisted in responding to customer quotation requests, supporting the export sales cycle.

Work & Travel Program – Customer Service / Cashier at Kohr Bros (2025 – Present)

• Handled cash transactions, issued change, and verified delivery items in a fast-paced retail setting.
• Delivered customer service while developing English communication and teamwork in a multicultural environment.

Bachelor of Management Science in International Logistics Management – Silpakorn University (2021 – 2025)