Chun-Li Hou

Leveraged AI tools to develop data-driven Power BI dashboards and automated RPA processes Planned and managed internal system rollouts alongside delivering on-site external IT services Implemented ISO 14064/14067 systems, achieved verification, and co-authored ESG reports

Senior Application Engineer at Jinpao Precision Industry (Jinpao Group) (2023-08 – Present)

• Leveraged AI tools to develop data-driven Power BI dashboards and automated RPA processes
• Planned and managed internal system rollouts alongside delivering on-site external IT services
• Implemented ISO 14064/14067 systems, achieved verification, and co-authored ESG reports
• Executed and optimized ERP financial closing to ensure highly accurate accounting workflows

Deputy Project Manager at Flash Express (Flash Group) (2023-01 – 2023-08)

• Prepared commercial contracts, negotiated renewals, and coordinated document approvals
• Supported finance work, including overdue follow-ups, rebate applications, and billing reconciliation
• Conducted sales missions, supported sales operations, and managed customer relationships
• Handled customer services, including claims, shipment issues, and relationship management

Commercial Contract Manager at Flash Express (Flash Group) (2022-06 – 2022-12)

• Collaborated with management to review and implement contract procedures and compliance policies
• Maintained internal contract guidelines and conducted staff training on contract management
• Monitored KPIs through regular sales reporting and weekly competitive analysis
• Built CRM insights to drive product launches, promotional campaigns, and sales initiatives

Executive Assistant to Vice President at Flash Express (Flash Group) (2021-12 – 2022-12)

• Supported VP office operations by arranging meetings, attending sessions, and recording minutes
• Handled end-to-end staff onboarding and resignation processes, and trained newly hired employees
• Tracked project schedules and guided teams to meet key milestones on time
• Supported ad-hoc reports and data extraction requests by leveraging pre-built data models

Project Business Analyst at S&B Industry (Foxconn Technology Group) (2020-08 – 2021-05)

• Led development and management of Magento e-commerce platform, ensuring online operations
• Conducted systematic research on Amazon launch models to select high-profit products
• Developed CRM strategies, leveraging clustering techniques and RFM model programming
• Performed studies on products, industries, and market potentials to support strategic decisions

M.S. in Business Analytics – The University of Texas at Dallas (2019-08 – 2021-05)

M.S. in Molecular and Cellular Biology (Bioinformatics) – National Taiwan University (2014-09 – 2016-06)

B.S. in Life Sciences (Bioinformatics) – National Chung Hsing University (2010-09 – 2014-06)