Duangkamon Kraisorn

Customer-focused professional with experience in client relationship management, customer service, and business development. Skilled in building strong client relationships, understanding customer needs, and delivering solutions that drive satisfaction and business growth.

Business Development Officer (Customer Service Team) at BAAN SAIJAI CO. LTD. (2023-05 – Present)

• Build and maintain strong relationships with customers to understand their needs and deliver tailored service solutions.
• Monitor customer surveys and feedback to implement service improvement initiatives.
• Manage the company's social media channels, including Facebook Page and Line Official, by designing promotional artwork for social media campaigns and company promotions.
• Organize company records through a document management system, ensuring data accessibility and operational efficiency.
• Source and recruit blue-collar workers, conduct screening interviews, and coordinating the hiring process to build a reliable freelance workforce.

Associate Consultant at PERSOLKELLY (THAILAND) CO., LTD. (2023-02 – 2023-03)

• Source candidates from online platforms (jobsdb, jobthai, Facebook group) and seek jobs that match their qualifications.
• Screen candidates by having a conversation about their backgrounds and experiences
• Follow up with the candidates until the hiring process complete.

Master of Arts in Social Research – Thammasat University (2023-08-Present)

Bachelor of Arts in Sociology and Anthropology – Thammasat University (2018-08 – 2022-06)