Faisol Waedoloh

Results-driven Global Finance & Operations Professional with extensive experience in O2C, Credit Control, and Corporate Banking across EU, MEI, and APAC regions. Proven track record in leveraging SAP, Tableau, and global payment gateways to optimize liquidity, reduce DSO, and manage multi-currency cash flows through banks (Citi, JP Morgan). Highly skilled in financial risk mitigation via Trade Credit Insurance and strict KYC/Internal Control compliance.

Adept at cross-continental stakeholder management and executing on-the-spot dispute resolutions in fast-paced environments.

Global Digital Finance AR/O2C at HBX GROUP (2025-05 – Present)

Treasury & Bank Management

• Optimized multi-currency liquidity and cash flow monitoring across global banking platforms (Citi, JP Morgan, BBVA), driving real-time funds reconciliation and supporting long-term financial stability.
• Oversaw end-to-end bank reconciliation processes, maintaining a strict standard of zero open items exceeding overdue dates through rigorous adherence to internal controls and compliance.
• Partnered with global treasury and banking institutions to maximize electronic banking capabilities, administer system access rights, and engineer detailed transaction reports for executive review.

Global Client Operations Executive at HBX GROUP (2022-10 – 2025-05)

• Executed secure, time-sensitive financial transactions and high-volume emergency payouts utilizing global payment gateways and corporate credit providers (WEX and WorldPay).
• Managed end-to-end transaction lifecycles and product reservations daily, performing meticulous verification, booking amendments, and financial cancellations to prevent revenue leakage.
• Resolved high-pressure financial and operational disputes on-the-spot for global B2B suppliers and clients, minimizing service delays and mitigating corporate financial liabilities.
• Handled critical escalation queues via inbound/outbound channels and priority email systems, ensuring rapid turnaround times under high-stress scenarios.
• Partnered with cross-continental B2B suppliers across Europe, Africa, Middle East, and Asia to resolve complex billing inquiries, ensuring strict compliance with contractual terms and corporate governance.

Inside Sales Specialist at LAVIXO ISTANBUL TRADE (2022-07 – 2022-08)

• Managed and nurtured high-value client accounts to ensure long-term platform loyalty and active trading.
• Drove platform growth and liquidity by successfully boosting active trading volumes, client retention, and capital deposits through targeted engagement.
• Delivered real-time financial market insights and consultative support to clients, alignment of investment goals, and proactive mitigation of account-level financial risks.

Bachelor of College in International Trade and Finance – Istanbul Sabahattin Zaim University

Bachelor's Degree in Business Administration and Management – Istanbul Sabahattin Zaim University (2018 – 2022)