Ie Yern Chong

Experienced medical doctor and clinic manager. Skilled in internal medicine, emergency medicine, and Anti-Aging medicine. Adept at staff management, marketing, and protocol development. Committed to leveraging my medical expertise and leadership in corporate settings.

Beautique Clinic Mar 2023 - Present

General Manager Chainat, Thailand

• Developed treatment strategies and protocol coupled with dedicated staff training. 
• Led initiatives to enhance patient care quality, resulting in improvement in patient satisfaction and revisits.
• Led a successful online transformation, Increased website traffic through SEO optimization.
• Grew Facebook and TikTok audiences with targeted ads, doubling new customer acquisition. 

Hospital National University of Malaysia (HUKM) Mar 2019 - Jul 2021

Medical Doctor Kuala Lumpur, Malaysia

• Selected as Team Leader for Internal medicine and Emergency medicine. Managed 30-40 doctors, schedules, mentorship, and disciplinary meetings.
• Played a pivotal role in treating COVID-19 patients, selected as first group of doctors in the country to be trained for the outbreak. 
• Collaborated with specialist to appeal for government grants during peak COVID, resulting in an additional funds for each doctor in the emergency department.
• Effectively communicate and explain complex diagnosis and procedures to patients of in English, Chinese and Malay.

Pharmaceutical Sales Representative Kuala Lumpur, Malaysia

• Achieved a 20% sales increase at two major international hospitals.
• Collaborated with medical professionals to improve product marketing.

Mae Fah Leung University Aug 2021 - Present (Expected Completion 2023)

Master in Anti-Aging Medicine Bangkok, Thailand

Google Data Analytics Certificate Completed 2023

Zhejiang University Aug 2011-Mar 2017

Bachelor of Medicine, Bachelor of Surgery (MBBS) Hangzhou, China