Janani Jana

As a highly motivated and results-driven professional, I bring 2 years of experience in US based Amazon SPS voice process and an Quality Analyst with a strong foundation in Communication skills and team leading. I am passionate about my work industry and thrive in fast-paced, dynamic environments where I can leverage my learnt skills, strengths, and experiences to drive business success. I am committed to continuous learning and growth, always seeking opportunities to innovate and improve processes.

I am known for my strong analytical abilities, attention to detail, and collaborative nature, ensuring I consistently deliver high-quality results and contribute to the achievement of team goals.

Detail-oriented and results-driven Quality Analyst with over 2 years of experience in ensuring the highest standards of quality and efficiency across various development and business operations. Expertise in developing, implementing, and managing comprehensive testing strategies for both manual and automated processes. Adept at identifying, analyzing, and resolving defects to ensure that products meet or exceed client expectations.

I have completed my bachelor's degree in Bachelor of Business Administration specialization in BPM (Business Process Management) and currently doing MBA post graduate specialization in Human Resources Management. Also certified in Digital marketing course and completed my project in Artificial Intelligence versus Human Intelligence