Jasmine Caldwell

I have experience in housekeeping I worked at a nursing home and days inn hotel and I have worked fast food as a cash register for drive thru and front counter and I have also worked at a call center as a customer service representative helping customer with there QuickBooks payroll problems.

Willing to relocate to: Norton, VA - Norton, VA. Authorized to work in the US for any employer

Server - Pizza Hut - Wise, VA

(2024-11)

• Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
• Consistently earned positive feedback ratings by establishing rapport with patrons and providing friendly, responsive service
• Demonstrated exceptional multitasking skills during peak hours, accurately managing tables
• Collaborated with kitchen staff to ensure timely delivery of food orders to customers
• Provided recommendations on menu items based on customer preferences and dietary restrictions
• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
• Adhered to all food safety regulations to ensure the health and well-being of customers
• Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
• Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
• Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
• Maintained accurate record keeping for guest reservations ensuring smooth operations during busy periods
• Collaborated with kitchen staff regarding special requests or dietary restrictions to ensure accurate and timely preparation of meals
• Assisted in the setup and breakdown of dining areas for special events, ensuring a seamless transition between services
• Provided exceptional service to VIP guests, including personalized recommendations and attention to detail
• Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency
• Trained new staff members on restaurant procedures, menu items, and customer service standards
• Maintained knowledge of current promotions, specials, and menu changes to effectively communicate with customers
• Collaborated with team members to create a positive work environment focused on delivering excellent customer service

Customer Service Representative - Sykes Work from Home - Wise, VA

(2022-10 - 2023-06)

I was a customer support agent for troubleshooting for QuickBooks and payroll

PCA Personal Care Assistant - Caring touch home health - Pound, VA

(2021-04 - 2022-12)

I took care of an elderly man who could do almost everything but bath his self and hold his self up in the shower I also dressed him shaved his face and made meals and cleaned house and watched a little TV with him before I would leave it would make his day to watch unsolved mysteries

Housekeeper - Days Inn - Wise, VA

(2018-08 - 2020-09)

Housekeeping

High school diploma - Clovis High School (2011-08 - 2012-05)