Kanokphon Khonsue

Data Analyst with 3+ years of experience in insurance and financial data analytics, specializing in SQL, Power BI, and performance analysis. Experienced in conducting deep-dive analysis to identify trends, uncover root causes, and generate actionable insights to support business decisions. Proven impact, including identifying 11.4M THB in potential recoveries and supporting 371.48M THB reinsurance reporting.

Data Analyst at Liberty Mutual Group Insurance (Thailand) (now part of Chubb) (2024-03 – Present)

Team: Vendor Management, Process Improvement, Project Management, and Data Analytics.

• Delivered end-to-end cash call reports for reinsurers on flood claims (21–26 Nov 2025), totaling 371.48M THB across two reporting cycles.
• Developed recovery analysis across garage networks, identifying up to 11.4M THB in potential recoveries (2022–2024).
• Built Power BI dashboards (Reserve Adjustment, Recovery Universe) to monitor TPBI reserves and identify 1.7M THB in recoverable amounts.
• Automated multi-source data consolidation using SQL, replacing manual workflows and improving reporting efficiency across QI & Reinspection, Recovery, and SIU teams.
• Analyzed KPI, productivity, and ALAE trends across motor, non-motor, and A&H lines to identify cost drivers and support management decision-making.
• Conducted deep-dive analysis on claims and financial data (waterfall, forecasting) to uncover root causes and provide actionable insights.
• Improved legacy dashboards by reconciling data and refining SQL logic, enhancing data accuracy and reporting reliability.
• Led analysis of towing operations using heatmaps to identify service gaps, reducing long-distance dispatches and improving cost efficiency.
• Collaborated with senior stakeholders (AVP, VP) and cross-functional teams to gather requirements and deliver data-driven insights.
• Prepared audit and OIC regulatory reports, ensuring data accuracy and compliance.

Software Tester at Betimes Solutions Company Limited (2023-09 – 2024-02)

• Developed error-tracking reports and summarized testing outcomes to improve transparency and support stakeholder decision-making.
• Validated test data using SQL queries to ensure data accuracy and reliability.
• Collaborated with developers, business analysts, and system analysts to align requirements, resolve issues, and improve testing efficiency.
• Provided user support and gathered feedback to enhance system usability and performance.

Data Analyst at AIRA and AIFUL Public Company Limited (2022-09 – 2023-08)

• Analyzed customer data to generate actionable insights supporting business strategy and management reporting.
• Conducted trend analysis on payment behavior to identify risk patterns and recommend targeted strategies to improve collection performance.
• Developed dashboards and performance reports to monitor debt collection productivity and identify improvement opportunities.
• Built KPI tracking and performed predictive analysis to support resource allocation and improve operational efficiency.
• Collaborated with collection teams to translate analytical insights into actionable business initiatives.
• Improved data quality by identifying and resolving data issues, enhancing reporting accuracy and reliability.

Bachelor of Science in Mathematics – Srinakharinwirot University (2019 – 2022)