Lara Michel

Dynamic Hospitality Professional with over 5 years of experience in guest relations and service management. I combine this expertise with 3 years as a Freelance Photographer, bringing a creative and aesthetic eye to brand storytelling and event documentation. Currently based in Bangkok, I am a highly adaptable professional committed to excellence and currently expanding my linguistic skills in Thai and Mandarin to better serve a multicultural clientele.

Freelance Photographer at Self-employed (2022-01 – Present)

• Created visual content and storytelling to enhance the aesthetic presentation of events and hospitality services.
• Managed photography projects from shoot to post-processing, focusing on high-quality lifestyle imagery.

Hospitality & Customer Service Specialist at Various Establishments (2019-06 – 2025-07)

• Managed high-volume guest reservations and seating plans for prestigious establishments.
• Ensured a seamless guest journey, maintaining a 95%+ satisfaction rate.
• Coordinated with front-of-house and back-of-house teams to ensure service excellence.
• Handled billing, cash management, and daily administrative reporting.

Bachelor's degree in Economics and Social Administration (AES) – University of Bordeaux (2019-01)

Baccalauréat in Commerce & Sales – Vocational High School

Certification in Content Marketing & Social Media Strategy – HubSpot Academy