Latisha Phromma

Results-driven Supply Chain Professional with over 7 years of experience across major FMCG and retail logistics sectors. Proven track record in demand forecasting, replenishment planning, and high-volume Modern Trade inventory optimization. Expert in driving operational excellence, maintaining top-tier service levels, minimizing out of stock rates and unlocking revenue opportunities through data-driven logistics strategies. Proficient in SAP, WMS Pro, Power BI, and advanced Excel analytics.

Customer Logistics Manager at Thainamthip Corporation Limited (2024-03 – Present)

• Forecasted purchases volume by collaborating with customers and internal teams to support sales trends and fluctuating demand.
• Managed incoming orders against demand forecasts and ensured sufficient inventory levels to meet Modern Trade customer requirements.
• Analyzed store level stock and sales data to resolve out of stock issues and mitigate non moving inventory.
• Improved product availability by suggesting fulfillment strategies to Modern Trade customer stores.
• Cooperated with internal and external supply chain teams to drive New Product Development (NPD) launches on time.
• Managed customer complaints and partnered with logistics and inventory teams to optimize delivery processes and service level.
• Prepared weekly and monthly service level reports to update internal teams and Modern Trade customers.
• Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
• Maintained up-to-date knowledge of product features to provide accurate information to clients.

Replenishment Planner at Thainamthip Corporation Limited (2020-11 – 2024-02)

• Planned replenishment across 1,500 Modern Trade stores to ensure maximum product availability.
• Maintained out of stock rates below target thresholds through effective inventory control.
• Managed master data setup for new store openings to ensure smooth launch operations.
• Leveraged sales data analysis to drive replenishment strategies, ensuring high product availability across all store.
• Collaborated with Key Account and Production departments on sales analysis to ensure sufficient product availability for Modern Trade customer demand.
• Prepared daily, weekly and monthly out of stock (OOS) reports for internal teams and Modern Trade customers.
• Provided operational support to Modern Trade customers during peak periods and high demand situations.

Supply Chain Management at PTG Energy Public Company Limited (2020-02 – 2020-10)

• Planned DC orders and managed product inventory levels to ensure optimal stock availability across facilities.
• Coordinated with suppliers and related departments to process Return to Vendor (RTV) operations efficiently.
• Performed master data audits including SKU, barcode, pack size, and product dimensions to ensure accuracy and consistency across all systems.

Transport Officer at DHL Distribution (Thailand) (2018-08 – 2019-01)

• Executed transport planning to optimize delivery routes and operational efficiency.
• Monitored daily operations to ensure staff compliance with company policies and safety regulations.

Store Admin at Practika Company Limited (2019-03 – 2019-12)

• Managed stock inventory at the Parliament site to ensure seamless on-site availability.
• Coordinated closely with customers and distribution centers (DC) to streamline operations.
• Managed inbound and outbound logistics operations to ensure timely and accurate execution.

Master Degree in Engineering Technology Management (Logistics and Supply Chain) – King Mongkut's University of Technology North Bangkok (2019-08)

Bachelor Degree in Business Administration in Logistics Management – Rajamangala University of Technology Tawan-ok (2014-08 – 2018-05)