Methasit Butkhut

An operations and service management professional with over 12 years of experience leading teams, improving service performance, and achieving KPI targets at AIS. I also have international experience in Australia, which has strengthened my adaptability, cross-cultural communication, and global business perspective.

International Work & Professional Development at Australia (2022-10 – 2026-03)

International experience in multicultural environments, retail and hospitality operations, and professional development through social media marketing education.

• International Experience: Worked in multicultural environments, strengthening English communication and cross-cultural collaboration skills.
• Retail & Hospitality Operations: Managed daily operations in restaurants and cafe, including customer service, inventory management, and maintaining international service standards.

Assistant Branch Manager at Advanced Info Service (2014-11 – 2022-09)

Led and managed branch operations with focus on team leadership, financial control, and customer experience across in-store and online channels.

• Team Leadership: Led and mentored team members, set KPIs, and managed daily operations to achieve company performance targets.
• Operations & Financial Control: Managed branch budgets, monitored expenses, and prepared performance reports to improve operational efficiency.
• Sales & Customer Experience: Provided consultation on smartphones and digital services across in-store and online channels, resolving customer issues with effective solutions.

Administration Officer at Amorn Group (2013-04 – 2014-09)

Coordinated with internal teams and stakeholders to support project implementation and maintained operational records.

• Coordinated with internal teams and stakeholders to support project implementation.
• Maintained operational records and prepared reports to support management decisions and process improvement.

Bachelor's Degree in Communication Arts (Public Relations) – Siam University (2012)