Mintra Ketphasook

I'm Mintra, I'm an experienced customer service manager. I'm well organized, efficient, and self-motivated.

I specialized in Customer Service and have worked with different industries for the past 12 years.

Here is a quick overview of my skills and my strength:

• Outstanding Customer Service
• Attention to Detail
• Organized
• Great Communication
• Creating Standard Operation Procedures
• Flexible
• Quick Learner
• People Manager
• Accustomed to working with deadlines
• Excellent Written and Verbal Communication Skills

Mintra K.

I'm experienced Customer Service Manager with 12 years of experience. I also had experience in personal assistant to executives level. I have done customer support and customer service team management.

I have designed and done Train-the-Trainer programs in the past. I oversaw performance analysis for customer service representatives, calibrations, and personal improvement plan for individual growth. I have also built Standard Operations Procedures and Internal Processes to improve work efficiency and ultimately improve customer satisfaction.

I graduated from Faculty of Management Sciences Kasetsart University majoring in Marketing (B.BA).