Nanicha

Nearly 3 years of experience in operations coordination and customer service, working with international clients and different internal teams. Experienced in preparing quotations and documents, following up on orders, coordinating daily operations, and keeping information accurate. Strong in organization, communication, problem-solving, and attention to detail. Now looking to bring these skills into the hotel industry and grow in a coordination or operations role.

Export Sales & Marketing Coordinator at Siam Grains Co., Ltd. (2022-04 – 2024-09)

I. Customer Service & Client Support

• Coordinated with production, quality, logistics, and suppliers to make sure orders were completed on time.
• Followed up with different teams on order status, delivery schedules, and customer requests.
• Prepared and checked documents carefully to make sure information was complete and accurate.
• Prepared quotations and supported customer projects from order details to delivery.
• Supported OEM and private-label projects by coordinating between customers and internal teams.
• Maintained accurate records and updated information in the company ERP system.

Export Sales & Marketing Coordinator at Siam Grains Co., Ltd. (2022-04 – 2024-09)

II. Customer & Client Support

• Communicated with international clients by email and phone and provided regular updates.
• Handled customer requests and worked with internal teams to solve problems.
• Followed up on orders, shipments, and payments to keep work on schedule.
• Supported customers with clear information and timely responses.

Export Sales & Marketing Coordinator at Siam Grains Co., Ltd. (2022-04 – 2024-09)

Key Accomplishments

• Managed several international accounts while coordinating with multiple internal teams.
• Supported smooth daily operations through careful follow-up, accurate documentation, and clear communication.

Export & Logistics Support at Siam Grains Co., Ltd. (2021-12 – 2022-04)

• Coordinated shipment bookings and monitored vessel schedules to support timely export operations.
• Prepared and checked shipping documents carefully to avoid errors and delays.
• Coordinated with factories, internal teams, and logistics providers throughout the shipping process.
• Entered and updated operational data in the ERP system.
• Supported daily administrative and operational work for the export team.

Operations Intern at Nippon Express NEC Logistics Co., Ltd. (2020-11 – 2021-02)

• Assisted with logistics documentation, operational administration, and shipment-related processes.
• Supported internal coordination activities and maintained accurate records.
• Performed data entry and document control tasks.

Bachelor of Business Administration in Logistics Management – Stamford International University (2020)