Napat Nemee

Detail-oriented Program and Project Coordinator in operations, administrative support, and international coordination. Proven ability to manage end-to-end workflows and handle documentation with high accuracy. Skilled in working with diverse stakeholders in fast-paced, multicultural environments. Seeking to apply strong organizational, communication, and problem-solving skills to a challenging role in an international organization.

Operations & Customer Experience Associate at Hospitality Industry, Australia (2016-01 – 2018-12)

• Demonstrated the ability to work effectively in fast-paced, high-standard, and multicultural environments.
• Managed daily operations, including resource allocation and task prioritization to ensure smooth workflow, inventory control, and stock planning, and workspace organisation
• Developed strong problem-solving skills by handling real-time issues, customer inquiries, and complaints professionally to ensure satisfaction.
• Utilized communication skill to coordinate with team members and provide clear information to diverse stakeholders.
• Adapted quickly to diverse teams, cultural backgrounds, and dynamic working environments

Program / Administrative Coordinator at Language Institute at Thammasat University (2018-10 – 2023-01)

• Coordinated end-to-end program logistics, including schedules, meetings, events, and stakeholder communication
• Tracked program progress, collected data, and prepared reports and basic presentations.
• Managed applications, records, and ensured data accuracy
• Handled enquiries and maintained communication with internal and external stakeholders
• Supported invoice processing, payments, and expenditure tracking
• Liaised with internal teams and external corporate clients to ensure smooth program delivery.
• Handled sensitive information and student records with high confidentiality.
• Maintained documentation and supported administrative processes under tight deadlines
• Assisted in organising training programs and international conference (ASIA TEFL)

Program Coordinator (Documentation & Operations) at AFS Intercultural Programs (2015-11 – 2016-07)

• Processed and verified application documents and supporting information with high accuracy
• Coordinated international programs between students and partners across multiple countries
• Managed application workflows and documentation processes
• Maintained structured records and ensured data accuracy
• Supported reporting processes and program tracking
• Organised orientation sessions and onboarding activities

Operations & Customer Experience Associate at Hospitality Industry, Australia (2023-01 – Present)

Bachelor degree in Sociology and Anthropology (Social research major) – Thammasat University (2011-01 – 2015-12)

General English & Cambridge FCE – Greenwich English College (2017-01 – 2018-05)