Cyber Security Analyst
ส่งข้อเสนองานโดยตรงถึงผู้สมัครนี้
Cybersecurity professional with experience in SOC operations, incident response, and service coordination. Skilled in threat analysis, with the ability to manage tasks and coordinate with teams to ensure operations meet SLA requirements efficiently. CompTIA Security+ certified, with experience working with customers and technical teams across various organizations, and strong communication and problem-solving skills to support and improve cybersecurity service delivery.
Managed service contracts to ensure alignment with TOR and SLA requirements.
Monitor, analyze, and report service performance to drive continuous improvements. Schedule, coordinate, open, and close meetings, and act as a liaison to ensure seamless communication between customers and cybersecurity teams. Gathered feedback and collaborated with stakeholders to enhance service delivery quality.
Prepared reports and analyzed performance data and support contract renewals. Support SOC operations, provide customers assistance, and ensure successful service delivery to customers.
Cyber Security Analyst (Tier 1.5)
Managed overall responsibilities and oversaw the daily work of Cybersecurity Analysts (Tier 1), including preparing monthly performance summaries. Developed and optimized SOC Standard Operating Procedures (SOPs) to enhance team efficiency and effectiveness. Reviewed and approved monthly security reports before submission to customers. Evaluated and provided Bill of Materials (BOM) for project tenders. Provided technical support and responded to customers requests.
Cyber Security Analyst (Tier 1)
Monitored cybersecurity events and event analysis around to the following; - Network intrusion - Investigated network intrusions, server attacks, and malware incidents. - Malware infection - Suspicious anomaly detection of workforce and organizational user’s behaviour and associating activity patterns. Review system alerts to eliminate false positives from all alerted incidents for notification to customers. Provided support for customer requests.
Bachelor's Degree in Business Computer - Rajamangala University of Technology Thanyaburi
