Pimpisa Panpoungchon

Managed student registration and academic records, ensuring 100% data accuracy and seamless enrollment tracking across semesters. Coordinated end-to-end examination cycles, including strategic planning, scheduling, and operational management for standardized assessments. Streamlined examination logistics for both computer-based and classroom-based environments, guaranteeing venue readiness and smooth operations.

Educational Officer (Academic) at Department of Learning Encouragement Chiang mai (2024-12 – Present)

• Managed student registration and academic records, ensuring 100% data accuracy and seamless enrollment tracking across semesters.
• Coordinated end-to-end examination cycles, including strategic planning, scheduling, and operational management for standardized assessments.
• Streamlined examination logistics for both computer-based and classroom-based environments, guaranteeing venue readiness and smooth operations.
• Provided on-site supervision during exam periods to enforce compliance, maintain order, and resolve operational issues efficiently.
• Developed comprehensive academic performance reports and institutional outcomes for senior management to support data-driven decision-making.
• Compiled and submitted official graduation and completion reports to government authorities each semester within strict deadlines.
• Analyzed student performance data to identify trends and provide actionable insights for institutional improvement.
• Collaborated on a cross-agency project to identify out-of-school youth and design customized pathways for their reintegration into formal or alternative education.

Veterinary Hospital Assistant / Administrative Support at Thonglor Pet Hospital (2023-09 – 2024-11)

• Managed day-to-day administrative and front-desk operations in a high-volume, fast-paced veterinary hospital environment.
• Coordinated appointment scheduling and internal communications between veterinarians, medical staff, and clients to optimize daily clinic workflow.
• Delivered professional, empathetic front-line support, handling client inquiries, phone calls, and check-in/check-out processes with care.
• Maintained high-integrity patient records and documentation, leveraging digital tools and hospital management software for precise data retrieval.
• Triaged urgent medical cases and prioritized tasks effectively under high-pressure, time-sensitive situations.
• Oversee inventory management and stock monitoring, tracking medical supplies and coordinating timely ordering to prevent shortages.
• Assisted in basic pharmacy tasks, including the accurate preparation of medications and ensuring compliance with daily operational procedures.
• Managed competing priorities simultaneously in a high-pressure environment, resolving daily operational issues with high attention to detail.

Bachelor of Art in Philosophy – Chiang Mai University (2019 – 2023)