Personal Assistant of Managing Director and Assistant Vice President at ACHITA CORPORATION COMPANY LIMITED (Allianz Ayudhya Branch Office) (2022-03 – Present)
- Follow up on customer cases Memo/CTF/Claim/Medical history and health check-up.
- Handle annual premium and follow up on annual premium payments.
- Prepare health check-up documents and facilitate customer when they get health check-up at the hospital. (In case the executives are inconvenient)
- Coordinate with executives to review customer policies.
- Handle to register exam and training for executive representatives.
- Update customer's birthday every months/ send birthday gift to customers
- Collect expense receipts and coordinate with the accounting department 3 companies for the 1st boss and 1 company for the 2nd boss.
- Prepare supporting documents for meetings and activities.
- Coordinate with the event team to manage contact information for registration at hotel included activities details. (Organized events in other provinces and Bangkok)
- Update the stock of AO offices (Stationery equipment, electrical appliances, souvenirs, etc.)
- Update health check-up documents requesting history of each hospital. (Prepare data in Excel file to gather information of all hospitals)
- Update health check-up promotion by coordinating with the hospitals in case life insurance agents have MDRT COT TOT Code. (Monthly update)
- Prepare a summary and update the list of all customers of the 1st boss, which policies each customer holds/ Details of premium payments. Update to the latest information. (Update every time when the 1st boss closing the case)
- Record daily incoming and outgoing documents.
- Manage and control petty cash of the 1st boss/ the 2nd boss.
- Collect the required documents and send out the code set.
- Coordinate with the insurance association to check the exam schedule/ compile the list of submission every month of the year.
- Perform any assigned task as needed.
- Manage phone calls and correspondence (e-mail, letters, etc.)
- Coordinate with building to solve problems and reserve parking for clients. (OT air, VIP lift, etc.)
- Submit and reconcile expense reports. (Quotation, document approval, petty cash, advance payment.)
- Create and update records income account.
- Prepare the meeting room and arrange equipment for clients.
- Take minute of the meeting.
- Ensure all rooms are cared for and inspected according to standards.
- Maintaining the cleanliness of all meeting rooms and the surrounding areas.
- Order office supplies.
- Assist colleagues whenever necessary.
- Monitoring meeting room schedule of the day.
- Take minutes for meeting. /Summary minutes of meeting.
Senior External Office Service / Coordinator Catering at Thai Beverage Public Company Limited (2018-01 – 2022-02)
- Follow up all meeting's details (Food and beverage) with clients.
- Handling orders by phone, or email and checking the orders have the correct prices, discounts, and product numbers (Between restaurant and clients.)
- Coordinate with chain restaurant (ThaiBev) for request promotion update every month.
- Summary menu of the day and collaborate with team, arrange meeting room and catering. (Ready to use.)
- Proposal documents to clients for catering approval.
- Manage phone calls and correspondence (e-mail, letters, etc.)
- Coordinate with building to solve problems and reserve parking for clients. (OT air, VIP lift, etc.)
- Submit and reconcile expense reports. (Quotation, document approval, petty cash, advance payment.)
- Create and update records income account.
- Prepare the meeting room and arrange equipment for clients.
- Take minute of the meeting.
- Ensure all rooms are cared for and inspected according to standards.
- Maintaining the cleanliness of all meeting rooms and the surrounding areas.
- Order office supplies.
- Assist colleagues whenever necessary.
- Monitoring meeting room schedule of the day.
- Take minutes for meeting. /Summary minutes of meeting.
Customer Service (Food Bazaar) at Paradise Park Shopping Center (MBK Public Co., LTD) (2017-01 – 2017-05)
- Coordinate with the interior designing department to meet the shop tenant's requirements.
- Coordinate with event organizers for exhibition areas and meet the client's requirements.
- Managing the contract and follow renew the contract with client.
- Coordinate with housekeeper to ensure daily routines run smoothly.
- Support the engineer team to solve problems.
- Arrange monthly meeting with shop tenants to update the rules and regulations. (Food Bazaar)
- Responsible for General Admin.
Customer Service at Bioland and Development Co., Ltd (2013-08 – 2015-08)
- Managing the contract and follow renew the contract with clients.
- Advertising office and apartment rental sales.
- Reception and provide information about office and apartment.
- Support the engineer team to solve problems.
- Responsible for General Admin.
Customer Relation Executive at Infoquest., Ltd. (2011-01 – 2013-07)
- Facilities and customer service after the sale.
- Installed News Program. (Installation)
- On the training News program. (Training)
- Preparation of documents necessary for their training (User Manual & Materials).
- The matter and investigate the use of the customer.
- To report the problem (Report Log).
- To check for problems to solve immediate problems. (CRE-Troubleshooting)
- Coordinate with technical team to acknowledge and correct the problem (Technical – Problems Solving).
- For close monitoring of the recording, reporting problems (To close job).
Sales Assistant / Customer Service at Elite Office Co., Ltd (2010-11 – 2011-12)
- Advertising and office rental sales.
- Reception and provide information about service office and virtual office.
- Responsible for General Admin.
Receptionist / Packaging at Louis Vuitton (Thailand) Co., Ltd. (2011-03 – 2011-12)
Part Time
- Answering the incoming calls.
- Product packaging.
Internship - Environment Office Department at Airport of Thailand Pyblic Company Limited (2009-03 – 2009-05)
- Assist to compensation project related to Suvarnabhumi Airport noise pollution.
- Responsible for General Admin.
