มุก สุทธิดา

I have experience in hotel reservation, customer service, and front office. I am a friendly, responsible, and service-minded person. I enjoy communicating with customers and solving problems. I also have experience creating content, using AI tools, video editing, and voice-over. I am willing to learn new things and work well with a team.

Waitress at kao daeng kaeng ron (2017)

• Prepare for open the shop
• wash dishes
• serve
• clean shop etc.

PC at Central Pinklao (2018 – 2019)

• Assisted customers
• handled cashier duties
• sold clothing
• checked inventory

Document at The Mall Ramkamheang (2019)

• Managed documents
• coordinated with various departments

Call center at Lazada (2020)

• Handled customer inquiries
• order tracking
• product information
• returns
• complaints

Reservation at Madison Bangkok (2024 – 2025)

• Handle Booking request via Phone Chat,Email
• Check availability
• Record and Update Reservation
• Coordinate with related Departments
• Follow up and send Booking confirmation

Reception Staff Part-Time at Rest Bangkok Poshtel, StayAt Bed Ever

• Managed guest check-in and check-out
• handled guest inquiries and complaints
• coordinated with departments
• assigned rooms according to reservations

Bachelor degree in Business administrator – Ramkaheang University