Psongkran

Results-driven hospitality professional with extensive experience in hotel operations, luxury customer service, and team leadership across hotels, aviation, wellness, and tourism industries. Strong background in managing hotel operations, guest relations, staff development, cost control, and service excellence. Proven ability to lead teams, improve operational efficiency, and deliver exceptional guest experiences for international clientele.

Building Manager - Arom Wong Amat Condominium

Managed operations, maintenance, security, and resident services for a luxury condominium project. Coordinated vendors, contractors, and facility management and Implemented energy-saving initiatives reducing electricity costs significantly.

General Manager - ASMR Café & Wellness

Oversaw daily operations, customer service, staffing, and inventory management. Maintained service quality, hygiene standards, and guest satisfaction.

General Manager - Grand Morocc Hotel / Sareeviangping Hotel

Directed full hotel operations including Front Office, Housekeeping, F&B, and Maintenance. Managed budgeting, operational costs, and service standards. Handled VIP guests and customer satisfaction management.

Flight Attendant (All Classes Service) - Thai Airways International

(1997-01 - 2019-12)

Delivered premium first-class service to VIP and international passengers. Managed customer requests and maintained luxury service standards. Ensured passenger safety and professionalism in all operations.

Ground Staff - SilkAir

Licensed Tour Guide & Tour Operations - UPT Tour

Part-time Lecturer - Eastern Asia University

GSA - Chiangmai Plaza Hotel

Bachelor Degree - Business English - Chiang Mai Rajabhat University

Master's Science - Aviation Management - Eastern Asia University