Rata Nacaphew

I have over 10 years of experience in Sales Support and Data Entry. I am dedicated to fully supporting the sales team in every aspect, including sharing product knowledge, handling UAT system testing, and coordinating effectively with partners. As a worker, I highly value the accuracy of data and documentation. I am ready to bring my skills to support the team, grow with the organization, and am always open to learning new things

CHUBB SAMAGGI INSURANCE PCL

Position: Policy Service: Application Process

2023 - March 2026

Verified the accuracy of customer data and recorded motor insurance policy information into the company's database system.

Coordinated and resolved issues with external partners regarding product information and operational problems to ensure smooth joint operations.

Provided timely on-site support and problem-solving for branch staff, along with advice on motor insurance products to ensure smooth customer service at the branches.

CIGNA INSURANCE PCL (Merged with Chubb

Samaggi Insurance PCL)

Position: Sales Support

2015 - 2023

Health Insurance Support: Verified document accuracy and entered data into the system; coordinated with partners to track policies and resolve pending cases, and directly contacted customers when additional information was required.

Motor Insurance Support: Prepared quotations and provided product details to the sales team to help close sales more easily; checked documents and data for system entry, and occasionally spoke directly with customers to support sales and resolve problems for the sales team.

Conducted system training for employees and occasionally visited branches to support and guide the sales team; participated in event booths such as Money Expo to assist with on-site sales support.

Participated in User Acceptance Testing (UAT) to verify system correctness before actual deployment, and prepared monthly sales summary reports.

High School Diploma in English-Business Program – CHANHUNBAMPEN SCHOOL (2011)