Ratnikorn Klahan

Data and Business Analyst with 6 years of experience engineering end-to-end analytics solutions across global hospitality and higher education sectors. Specialised in KPI framework design, cloud-based data platform delivery, and transforming complex business requirements into high-impact Power BI and Tableau dashboards. Proven track record in agile, multi-stakeholder environments, focused on translating technical data into actionable strategic insights that optimise cross-regional operations.

DATA INSIGHTS AND REPORTING SPECIALIST - Accor SA - AAPC (Thailand) Limited

(2025-07 - 2025-12)

• Optimised Tableau and ServiceNow dashboards using AI-assisted analysis, reducing manual reporting workload by 30% and improving efficiency for operational teams across regions.
• Standardised 20+ SLA and KPI metrics to establish a consistent performance tracking framework across global teams.
• Analysed hotel operational performance data using Tableau and Excel, delivering KPI and OKR insights that supported 20% efficiency improvements.
• Partnered with cross-functional stakeholders to align reporting solutions with global business priorities and operational objectives.

DATA ANALYST - Accor SA - AAPC (Thailand) Limited

(2025-07 - 2025-12)

• Designed and implemented a cloud-based data platform (SQL, Python, ETL) managing large volumes of institutional data, cutting operational costs by 45%.
• Delivered QA analytics supporting a sustained 15% year-on-year efficiency improvement, working within institutional data governance and compliance frameworks.
• Operationalised 39+ corporate KPIs by engineering dynamic Power BI and Tableau dashboards alongside advanced Excel models, accelerating strategic reporting and executive asset monitoring.
• Supervised and coached junior colleagues in data analysis and platform use; collaborated with senior executives to translate strategic requirements into measurable solutions.

DATA ANALYST - Bansomdejchaopraya Rajabhat University

(2018-04 - 2023-08)

• Designed and implemented a cloud-based data platform (SQL, Python, ETL) managing large volumes of institutional data, cutting operational costs by 45%.
• Delivered QA analytics supporting a sustained 15% year-on-year efficiency improvement, working within institutional data governance and compliance frameworks.
• Operationalised 39+ corporate KPIs by engineering dynamic Power BI and Tableau dashboards alongside advanced Excel models, accelerating strategic reporting and executive asset monitoring.
• Supervised and coached junior colleagues in data analysis and platform use; collaborated with senior executives to translate strategic requirements into measurable solutions.

MSc - Information Management - The University of Sheffield (2023 - 2024)

BA - Linguistics and Literature - Silpakorn University (2013 - 2017)