Rattanaphim Thiwato

Detail-oriented and certified food safety professional with over 10 years of experience in quality assurance, hygiene management, and food safety training across hospitality and food service sectors. Proficient in GHP, GMP, ISO, and HACCP systems. Demonstrated expertise in auditing, risk assessment, and staff training programs. Proven ability to manage cross-functional responsibilities and drive continuous improvement to ensure regulatory compliance.

Sales Representative - Chiangmai Janitorial Supply Co., Ltd. (CJS) - Chiang Mai, Thailand

(2025-10)

• Managed B2B sales and client relationships across hotels, restaurants, hospitals, educational institutions, and industrial estates.
• Represented Kimberly-Clark and Ecolab hygiene and cleaning product lines.
• Conducted product presentations at client premises and at the company showroom.
• Prospected and onboarded new clients through targeted outreach and scheduled visits.

Quality & Continuous Improvement Executive - Thai Country Club - Chachoengsao, Thailand

(2019-03 - 2025-07)

• Lead operational quality control procedures and conduct comprehensive internal audits.
• Serve as Food Safety Auditor and certified Trainer for all F&B and kitchen staff.
• Coordinate and oversee housekeeping activities to maintain the highest hygiene standards.
• Design and implement continuous improvement initiatives aligned with ISO and HACCP frameworks.

Food Safety Specialist - Ecolab Ltd. - Bangkok, Thailand

(2014-12 - 2019-03)

• Led Food Safety Management System (FSMS) consulting programs for Dusit and Minor Hotel Groups.
• Delivered ServSafe Manager Certification training to hospitality teams.
• Conducted food safety workshops for Minor Food Group across multiple sites.
• Supported ISO 22000 and GMP audit preparation and implementation.

Hygiene & Quality Assurance Trainee - Banyan Tree Bangkok Hotel - Bangkok, Thailand

(2014-08 - 2014-11)

• Participated in ISO 22000 management meetings and internal audit processes.
• Conducted kitchen hygiene inspections and pest control monitoring.
• Attended internal training programs and food safety workshops.

Host Service (Part-Time) - Pepper Lunch - Bangkok, Thailand

(2013-04 - 2014-07)

• Delivered front-of-house customer service in a high-volume dining environment.
• Performed cashier operations, food preparation support, and sanitation duties.

Bachelor's Degree - Home Economics (Faculty of Science and Technology) - Rajabhat Suan Sunandha University (2015)

High School Diploma - Science and Mathematics - Bandung Wittaya School (2011)