Revenue Management Senior Officer
ส่งข้อเสนองานโดยตรงถึงผู้สมัครนี้
Responsible for monitoring pricing and adjusting room rates across two hotels (Tinidee Khaosan and Tinidee Bangkok Golf) to maximize revenue opportunities. Managed and analyzed daily, weekly, and monthly revenue performance against budget targets and led weekly revenue meetings. Reviewed inventory levels and implemented stop-sell restrictions for wholesale channels when necessary.
Lighthouse reports to identify competitor pricing patterns and develop effective pricing strategies while maintaining appropriate wholesale margins aligned with the hotels's overall pricing strategy. Reviewed booking structures to ensure rate accuracy and consistency across all distribution channels.
Revenue Management Senior Officer at MBK Hotel & Tourism Co.,Ltd. (2025-03 – Present)
Responsible for monitoring pricing and adjusting room rates across two hotels (Tinidee Khaosan and Tinidee Bangkok Golf) to maximize revenue opportunities. Managed and analyzed daily, weekly, and monthly revenue performance against budget targets and led weekly revenue meetings. Reviewed inventory levels and implemented stop-sell restrictions for wholesale channels when necessary.
Lighthouse reports to identify competitor pricing patterns and develop effective pricing strategies while maintaining appropriate wholesale margins aligned with the hotels's overall pricing strategy. Reviewed booking structures to ensure rate accuracy and consistency across all distribution channels.
Cluster Revenue Analyst at Madi Paidi Bangkok | Courtyard by Marriott Bangkok Sukhumvit 20 (2023-11 – 2024-11)
Customer Service Executive at Gowabi Thailand (2021-11 – 2023-09)
Consistently exceeded customer satisfaction goals, assisted with concerns and refunds, resolved technical issues, and coordinated between shop and customers. Handled complaints, developed strategies to improve customer experience and loyalty, and persuaded customers to reconsider cancellations.
Reservation Officer at Lancaster Bangkok (2019-02 – 2021-10)
Managed daily communications via email, calls, Line OA, and Facebook. Answered client inquiries, met sales goals, analyzed competitor strategies, and tracked weekly reports. Coordinated with team for guest satisfaction, handled bookings and payments, followed up on feedback, resolved complaints, and submitted daily reports.
Reservation Officer at Urbana Sathorn | Urbana Langsuan (2017-06 – 2019-01)
Handled booking via system from email and phone, offered accurate pricing, prepared confirmation letters and invoices, ensured reservation details accuracy, checked room availability, processed payments, responded to daily emails and calls, completed reports, and managed allotment communications.
Bachelor of Arts in Russian language – Ramkamhaeng University
