Shotika Radpasid

I am a dedicated and hardworking person with a passion for connecting with others and solving problems. A patient and open-minded communicator who thrives on learning and embraces new challenges.

Program coordinator at The Food Education Bangkok Co., Ltd. (2023-01 – Present)

• Coordinated course schedules, instructors, and classroom setup
• Managed communication with internal/external chefs and stakeholders
• Assisted in lesson planning, materials development, and content updates
• Handled administrative tasks (emails, documents, records, scheduling)
• Processed instructor payments and contracts, ensuring accuracy and timeliness
• Supported meetings, events, and academic activities
• Maintained inventory and ordered academic supplies

Mystery Shopper at UNICEF THAILAND (inhouse) and Pitch Penguin Co., Ltd. (2015-01 – 2026-12)

• Visit and use services such as restaurants, retail stores, hotels, and banks
• Observe staff behavior, including communication, service, and politeness
• Check cleanliness, atmosphere, and overall standards of the establishment
• Purchase products or use services based on the company's assigned scenario
• Write a report summarizing the experience after using the service

Pastry Chef at Chadi Organic Company Limited (Northlandtea Shop) (2023-01 – 2024-12)

• Responsible for creating baked goods and beverages
• Managed overall customer service within the shop

Admin-Executive at Account Channel Company Limited (2021-01 – 2022-12)

• Responsible for handling various administrative paperwork, including billing planning
• Collaborate with other development teams

BA in Tourism Business Management – Rattana Bundit University (2017-01 – 2021-12)

High School in English - French – Srila-Jalapipat School (2014-01 – 2016-12)