Somphop Chaipankamolrat

With 5 years of experience in IT Support, I have developed strong teamwork, patience, and task prioritization skills. I also participated in the annual global DR Drill project, which tests NAS backup systems for instrument machines to reduce risks from viruses or data loss. The project ensures that backup data can be restored when needed, and I coordinated with other branches to support successful project execution each year.

IT Support at SGS (Thailand) (2024-01 – Present)

• Provide IT support for lab users, including troubleshooting computers, printers, and Microsoft Office applications, as well as supporting repair tasks.
• Manage the Active Directory (AD) system used for employee access rights and user account administration.
• Manage the NAS system used for backing up data from instrument machines.
• Coordinate with vendors responsible for the IP phone system when issues occur, such as system malfunctions or other technical problems.
• Monitor and support basic internet systems.

IT Support at Axons (2022-01 – 2022-12)

• Manage the payroll system and prepare employee salary summaries using Excel.

IT Support at WTC Computer Co.,LTD (Subcontact) (2021-01 – 2022-12)

• Test systems for attendance tracking, overtime claims, and payroll management.
• Train users on how to use the attendance system.

Bachelor's degree in Computer Science – Rajamangala University of Technology Phra Nakhon (2018-01 – 2021-12)

Vocational Certificate in Business Computer – Thonburi Commercial College (2015-01 – 2018-12)