Taewvy

ทำ งานร่วมกับผู้อื่นอย่างมีพลังและสร้างสรรค์ สร้างความเชี่ยวชาญลึกในสายงานที่ตนรัก

Assistant Customer Financial Solution Advisor - TMBThanachart Bank Public Company Limited - กรุงเทพมหานคร, ไทย

(2565-12 - 2568-12)

Guest Service Agent - Sandunes Chaolao Beach Resort - จันทบุรี

(2565-04 - 2565-08)

• Ensure Outstanding customer care at all times.
• Maintains a friendly, cheerful and courteous demeanour at all times.
• Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
• Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
• Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
• Supervise daily shift process ensuring all team members adhere to standard operating procedures.
• Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
• Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
• Adhere to company credit limit / floor limit policies.
• Allocate rooms to expected arrivals after checking the guests preferences and special requests.

Customer Care Specialist - 101Film Digital Lab - ร้อยเอ็ด

(2564-06 - 2564-12)

GSA - The greenview hotel - สมุทรปราการ

(2561-01 - 2563-07)

• Ensure Outstanding customer care at all times.
• Maintains a friendly, cheerful and courteous demeanour at all times.
• Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
• Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
• Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
• Supervise daily shift process ensuring all team members adhere to standard operating procedures.
• Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
• Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
• Adhere to company credit limit / floor limit policies.
• Allocate rooms to expected arrivals after checking the guests preferences and special requests.

Cash Sales - Dairy Queen Food Group Limited - กรุงเทพมหานคร

(2557-04 - 2557-06)

ปริญญาตรี - สาขา ภาษาอังกฤษ - มหาวิทยาลัยราชภัฏนครราชสีมา (2560)