Thitiprapha Pongpaisal

Biomedical Engineering graduate with practical experience in medical device applications, customer training, and commercial support through internship. Demonstrated ability to train healthcare professionals, support sales activities, monitor instrument performance, provide after-sales technical support, troubleshoot customer issues, and perform quality control (QC) before product delivery. A proactive and fast-learning professional with excellent communication and interpersonal skills, seeking to contribute technical expertise and customer-focused solutions as an Product Specialist.

Support Sale at Xovic Company Limited (2026-01 – 2026-04)

• Learned and practiced preparing quotations and sales-related documentation.
• Assisted in monitoring inventory availability and stock checks to support customer orders.
• Coordinated with Product Specialists in preparing customer training sessions and product demonstrations.
• Assisted with medical device delivery, installation, and customer handover.
• Provided basic guidance and training to customers on the proper operation of medical devices.
• Supported after-sales activities by coordinating technical service when needed.
• Learned customer follow-up techniques, including telephone communication and customer relationship management under the supervision of senior staff.
• Collaborated with the sales and technical teams to support daily operations and customer service.

Design and Development of Force Sensor and Application for Force Measurement by Silver Nanoparticle Hydrogel Sensor - Thesis at Rangsit University (2025-01 – 2025-12)

• Developed and evaluated a silver nanoparticle-based hydrogel for pressure sensing applications. Investigated the relationship between applied pressure and changes in electrical resistance, and evaluated force sensor, stability, and response performance for potential biomedical pressure monitoring applications.

Bachelor of Engineer in Biomedical Engineering Major – Rangsit University (RSU) (2022-06 – 2026-05)