Varisra Yimsuwan

My name is Varisra Yimsuwan, and I am 39 years old. I hold a Master’s degree in International Relations (English Program) from Waseda University, Japan, and a Bachelor’s degree in Arts from Thammasat University.

Currently, I work as an Assistant HR Manager at Tanawit Hotel, a position I have held since January 2018. I have over nine years of professional experience in the fields of human resources, education, and banking. This diverse background has given me a strong understanding of how to support and develop individuals by equipping them with the knowledge, technology, and skills necessary for long-term success and sustainability.

Assistant HR Manager at Tanawit Hotel (2018-01 – Present)

• Managed the hiring processes within the company, dealing with matters including writing adverts, reviewing CVs, interviewing and selecting candidates.
• Coordinated with department heads to assess staffing needs and plan future recruitment.
• Provided guidance and support to managers on disciplinary procedures and conflict resolution.
• Conducted exit interviews, gathering feedback to identify areas for improvement and reduce future turnover.
• Provided support to employees with various HR-related issues and liaised with heads of department to find resolutions.
• Supervised staff recruitment, interviewing, selecting and onboarding.
• Directed operational and administrative procedures to keep organisation in compliance with rules, regulations and internal policies.
• Implemented a comprehensive employee induction programme, facilitating smooth integration of new staff into the company culture.
• Administered employee onboarding programmes, facilitating smooth integration of new hires into the organisation.
• Reviewed and updated company policies to reflect current best practices in HR management.
• Designed and implemented health and safety programmes.
• Organised and maintained personnel records in compliance with data protection regulations.
• Organised staff development training based on team gaps and requirements.
• Organised staff social events, fostering a sense of community and boosting morale within the team.
• Managed recruitment process from advertising vacancies to interviewing and selecting candidates, significantly reducing time-to-hire.
• Coordinated training sessions for employees, enhancing skill sets and promoting internal career development.

Educator at Thammasat University Pridi Banomyong International College (2016-12 – 2017-05)

• Developed and implemented educational activities both strategic and operational, including metrics to track and evaluate progress for the Thai Studies Program (an international program under Thammasat University).
• Researched and identified trends and needs, and established program directions accordingly.
• Assessed quality of program operations and modified existing services or created new offerings to maintain or enhance program standing.
• Set and communicated program priorities and performance standards, and assessed operations using these criteria.
• Established and maintained compliance with academic policies and procedures.

Associate Relationship Manager – SME Business Network Team (Japan) at Kasikornbank Public Company Limited (KBank) (2015-02 – 2015-09)

• Prepared credit write-ups, conducted credit risk assessments, and provided recommendations for Japanese corporate customers.
• Conducted annual credit reviews and credit rating assessments for all accounts in the portfolio.
• Reviewed, managed, monitored, and reported on assigned accounts to maintain high portfolio quality.

Credit Card Product Cross-functional Integration Specialist at Bangkok Bank Public Company Limited (BBL) (2013-12 – 2014-06)

• Coordinated with bank projects related to credit card products to ensure project success.
• Acted as the main coordinator with FIS Global Company to develop and enhance the credit card system project.
• Collaborated with the Consumer Credit Product Operation Management Department and other relevant departments to monitor and improve product quality, resolve process issues, and ensure consistent service delivery.
• Negotiated and coordinated with third-party service providers such as Visa International, MasterCard International, Japan Credit Bureau (JCB), and the Bank of Thailand (BOT) to ensure service quality and consistency.

Master of Arts in International Relations (English Program) – Waseda University (2011-04 – 2013-03)

Bachelor of Arts in Russian Studies – Thammasat University (2006-06 – 2010-02)