Maison Mystique Khaoyai
Front Office Manager (Promoted) / Assistant Front Office Manager, GSA Supervisor
(2023 – 31 October 2025)
Oversee daily front office operations: check-in/out, reservations, front desk.
Supervise, train, and motivate the front office team.
Manage VIP guest arrivals, handle complaints professionally.
Coordinate with Housekeeping, F&B, Maintenance for smooth operations.
Assist with reports, revenue tracking, cost control, and staff scheduling.
Ensure compliance with hotel standards, safety, and policies.
Secondary Duty – Production Support
Coordinate with production teams for filming/photo shoots/events.
Manage schedules, logistics, and on-site support while minimizing guest disturbance.
Assist with billing and special arrangements.
Sala Khao Yai – Butler (Oct 2021 – 2022)
Provided personalized guest service, anticipated needs, and solved problems.
Arranged dining, activities, transportation, and event planning.
Ensured rooms and facilities met luxury standards.
Boribot Pool Resort Khao Yai – Guest Service Agent (Feb 2021 – Oct 2021)
Checked guests in/out, handled inquiries, arranged activities & transport.
Maintained daily reports and assisted with resident events & emergencies.
Soneva Kiri Resort, Trat
Operator Supervisor/ Operator / FO Clerk (2009 – 2021)
Led call center team, optimized procedures, and measured performance.
Onboarded new staff, provided guidance, and ensured compliance with policies.
Wake-up calls, guest messages, flight schedules.
Trained new operators and ensured safety/emergency procedures were followed.
Kittiwittaya School, Trat – English Teacher (May 2009 – Nov 2009)
Bodiwork Spa, Koh Chang – Receptionist (2008 – 2009)
Charoen Thani Princess Hotel, Khon Kaen – Personnel Clerk (2007 – 2008)
