DevOps engineer at กสิกร ซอฟต์ (2562-04 – 2569-03)
- Support CI/CD pipeline operations and deployment activities using tools such as GitLab CI/CD and Jenkins
- Monitor system performance and troubleshoot basic issues
- Perform routine maintenance, patching, and system checks
- Support incident handling and escalate when necessary
- Provide basic IT support, including laptop setup
- Maintain documentation for systems and processes
IT Specialist at กสิกร เซิฟร์ จำกัด (2559-04 – 2562-04)
- Handle incidents by investigating, analyzing and coordinating to resolve incidents within pre-defined SLAs
- Leverage understanding and expertise in coding languages to investigate and resolve issues/incidents
- Collaborate with other engineers, customers and key stakeholders to determine root cause of incidents, while providing technical support and assisting with system integration when required
- Execute disaster recovery plans and procedures to prevent loss of data and recover applications functionality
- Be on standby for systems which requires 24/7 availability and resolving of critical incidents which require immediate response, provide information support to relevant parties upon service requests
- Test applications after maintenance to ensure that application is fully functioning
- Manage all production issues and engage with external vendors to provide L3 support when necessary
- Prepare maintenance plan and upgrading schedules for the organization's applications and systems
Deployment engineer at MFEC (2556-01 – 2559-04)
- Perform batch/schedule control
- Cooperate with related team to deploy test application
- Monitor and take corrective action when required
- Backup/restore Management
- Contact and schedule contract support personnel with Center or other support vendor to maintain and replace Data center equipment
- Perform routine Data Center maintenance as required
- Communicate all issue to the appropriate group for resolution as quickly as possible
