Yanee Promchote

Support CI/CD pipeline operations and deployment activities using tools such as GitLab CI/CD and Jenkins Monitor system performance and troubleshoot basic issues Perform routine maintenance, patching, and system checks

DevOps engineer at กสิกร ซอฟต์ (2562-04 – 2569-03)

• Support CI/CD pipeline operations and deployment activities using tools such as GitLab CI/CD and Jenkins
• Monitor system performance and troubleshoot basic issues
• Perform routine maintenance, patching, and system checks
• Support incident handling and escalate when necessary
• Provide basic IT support, including laptop setup
• Maintain documentation for systems and processes

IT Specialist at กสิกร เซิฟร์ จำกัด (2559-04 – 2562-04)

• Handle incidents by investigating, analyzing and coordinating to resolve incidents within pre-defined SLAs
• Leverage understanding and expertise in coding languages to investigate and resolve issues/incidents
• Collaborate with other engineers, customers and key stakeholders to determine root cause of incidents, while providing technical support and assisting with system integration when required
• Execute disaster recovery plans and procedures to prevent loss of data and recover applications functionality
• Be on standby for systems which requires 24/7 availability and resolving of critical incidents which require immediate response, provide information support to relevant parties upon service requests
• Test applications after maintenance to ensure that application is fully functioning
• Manage all production issues and engage with external vendors to provide L3 support when necessary
• Prepare maintenance plan and upgrading schedules for the organization's applications and systems

Deployment engineer at MFEC (2556-01 – 2559-04)

• Perform batch/schedule control
• Cooperate with related team to deploy test application
• Monitor and take corrective action when required
• Backup/restore Management
• Contact and schedule contract support personnel with Center or other support vendor to maintain and replace Data center equipment
• Perform routine Data Center maintenance as required
• Communicate all issue to the appropriate group for resolution as quickly as possible

ปริญญาโท in เทคโนโลยีสารสนเทศ – มหาวิทยาลัยเทคโนโลยีพระจอมเกล้าธนบุรี (2562)

ปริญญาตรี in วิทยาการคอมพิวเตอร์ – มหาวิทยาลัยสงขลานครินทร์ (2555)