Mohamed Kthiri

Customer focused sales assistant with over 7 years of experience providing quality customer service, promoting brand loyalty, and increasing sales. Specialist in Final and Visual Marketing.

Zara, Tunis : Senior Sale Associate " 2018-2021

Increased in-store sales by 25% in under 1 year by meeting with vendors and holding training sessions to improve employee product knowledge

Proposed new merchandise display that was adopted by 20+ stores

Train new employees on upselling, cross-selling, and customer service techniques

Bershka, Tunis Sale Associate : 2014-2018

Exceeded customer email sign-up quota by 25% (highest on 100+ person team)

Maintained log of purchases with customer phone numbers and email addresses to notify them of upcoming promotions and sales

Attended sales conferences to improve relationship building and closing techniques